Fiesta Subaru - Service Center

My most recent experience was awful. I was told it would take about 1 1/2 hours. It took over 3 hours because they didn’t order all of the parts needed. I have to go back again. Very dis I was told it would take about 1 1/2 hours. It took over 3 hours because they didn’t order all of the parts needed. I have to go back again. Very disappointing. More

Service department is very clean and the waiting area is spacious and welcoming with free snacks. This is the third time (18 month service) that I have been there, and the second time that something was eit spacious and welcoming with free snacks. This is the third time (18 month service) that I have been there, and the second time that something was either left in my car ( almost empty jug of oil) or something missing ( wheel lock). Luckily, I noticed that it was missing the next day and we were going back to the dealership to pick up a new car for my wife. Went back to the service department and the service advisor found it by the tech. Little things like that should not be the norm. More

I normally love this dealership, however when I recently took my car in for an oil change, and received the complimentary tire rotation, the service person neglected to put all of the lug nuts on my back le took my car in for an oil change, and received the complimentary tire rotation, the service person neglected to put all of the lug nuts on my back left tire (or tighten them, but I only found one on the street). As I was driving home and took a right turn, my back left tire went flying down the street, damaging the wheel and back bumper of my car! The dealership now has my car in shop to fix, and I have a loaner car. I'm glad no one was hurt and there was no bad accident resulting from this negligence. More

We love the service here so much better than Garcia Subaru! Garcia wouldn't even return our calls. We are very impressed by the service we received from Fiesta Subaru. We have an Outback and an Asce Subaru! Garcia wouldn't even return our calls. We are very impressed by the service we received from Fiesta Subaru. We have an Outback and an Ascent - our 6th and 7th Subarus. Gabby was exceptionally helpful and also Rick was very helpful when we brought in our Ascent. More

I came to pickup my car after getting serviced and had to wait over an hour because the seats were off and disconnected. The work was done but the tech didn’t bother to put it back together. I was told ov wait over an hour because the seats were off and disconnected. The work was done but the tech didn’t bother to put it back together. I was told over the phone this was for a recall appointment but when I got here was told over and over by the representative that it was not a recall but just a extended warranty service just to see on the paperwork and being told by another tech that it was in fact a recall. I’ve also been lied to by a manager regarding a cost of a repair. Just not happy at all with the way I’ve been treated. More

We are a Subaru family and have purchased several vehicles at this dealership over the years. The new location is beautiful. The service department is exceptional. A wonderful experience over all. vehicles at this dealership over the years. The new location is beautiful. The service department is exceptional. A wonderful experience over all. More

Prompt, very informative on what the car needed and how much it would cost. Pleasant dealership to wait at while your car is being worked on. much it would cost. Pleasant dealership to wait at while your car is being worked on. More

Gabby was honest about the work needed on my car. I did not feel pressured to do anything that was needed. She is great I did not feel pressured to do anything that was needed. She is great More

Josh was excellent in explaining what needed to be done and explained what was found that needed attention. and explained what was found that needed attention. More

I took my brand new Outback to have a hitch installed. Roy was very helpful and he got me a loaner car. I dropped it off at 9:00 am and he called me around 4:30 they were still working on it and needed mo Roy was very helpful and he got me a loaner car. I dropped it off at 9:00 am and he called me around 4:30 they were still working on it and needed more time. I said no problem since I had the loaner. He called me the next day to let me know they were working on it. He called again around 4:30 that the car was ready. The three star rating is for it took like 16 hours to install a hitch. More