Fiesta Subaru - Service Center

Scheduled Maintenance I had scheduled maintenance arranged by online appointment. Everything was satisfactorily performed, including tire rotation and balance (also checked I had scheduled maintenance arranged by online appointment. Everything was satisfactorily performed, including tire rotation and balance (also checked the spare tire for proper pressure). More

poor customer service response I called the Fiesta Subaru service phone, left 3 messages on 2 different days requesting information about needing an appointment for a basic oil chan I called the Fiesta Subaru service phone, left 3 messages on 2 different days requesting information about needing an appointment for a basic oil change/12 month service checkup. I needed to confirm a specific time frame as I live several hours away from any Subaru Dealership, preferring to go to ABQ rather than El Paso or Lubbock, and only had a Saturday morning available due to travel conflicts, I NEVER received a call back, NEVER. I called 1-800 Subaru, was helped over the phone that could take my business to a local oil/lube location, that the warranty is valid with receipt/records. So I did that, went to Jiffy Lube. Then 3 weeks later I get a $5.00 coupon in mail from Fiesta Subaru. Ha,ha, I wont be using them ever. More

Fast, good work Staff is very friendly and helpful. The wait while work is being done is usually less than estimated. They keep me well informed about progress and Staff is very friendly and helpful. The wait while work is being done is usually less than estimated. They keep me well informed about progress and what is need. More

Radio Sound Malfunction Took in my New Forester to repair the Radio/sound that was not working properly. After a radio update it had a screen display malfunction pop up tha Took in my New Forester to repair the Radio/sound that was not working properly. After a radio update it had a screen display malfunction pop up that would not go away. They ordered a new part and fixed it. So far, so good. I love my Forester. More

We just purchased a new Subaru Outback We could not be happier with the great experience that we received from Ardy Reed . Ardy was very knowledgeable of the vehicles she was selling and v We could not be happier with the great experience that we received from Ardy Reed . Ardy was very knowledgeable of the vehicles she was selling and very friendly to us. She is a real asset to your dealership and we look forward to buying another vehicle in the future. More