Findlay Cadillac

Always very attentive and great customer service. Attention to detail is definitely in the top five. Attention to detail is definitely in the top five. More

Finley service was great, to me they are the best CADILLA dealer in Vegas. You want poor service, then go to the other dealership. Thank Finley Cadillac. dealer in Vegas. You want poor service, then go to the other dealership. Thank Finley Cadillac. More

The ABSOLUTE WORST DEALER EVER! STAY AWAY! They price gauge you and then don't deliver on what you pay for. 3 months my brand new escalade sat in service for an oil leak. No cadilla STAY AWAY! They price gauge you and then don't deliver on what you pay for. 3 months my brand new escalade sat in service for an oil leak. No cadillac to drive while it's under warranty because they sold off their fleet for service vehicles during covid to get top dollar on them while used cars were $$ the roof. They overcharged me $10,000 just be because they could because of "limited inventory." After 3 month waiting for service to get their act together it came back with a vibration it never had before. Took it back less than a month later. They "fixed" it. It's still been vibrating since it's been back and still leaking oil. I told my service advisor 8 weeks ago it's still having the same problem. He hasn't followed up w me 1 time since then. My husband has been in the hospital and I told him I wasn't able to get it there. They offer "door to door" service now?? They didn't offer to come and pick up my car to fix it for the 3rd time and it's not even 2 years old w under 18,000 miles on it. FINDLAY CADILLAC IS A JOKE I WOULD NEVER SPEND ANOTHER DIME THERE GO ANYWHERE ELSE. OH wait, I did speak with their new "General sales manager Cliff" without even having a real meeting with me or looking at any real pricing he told me it would cost me ANOTHER $80,000 OUT OF POCKET TO TRADE IT IN FOR A NEW ONE! IM SORRY I JUST SPENT $150,000 ON THE ONE I HAVE THATS STILL BRAND NEW! SALE IS A JOKE, SERVICE IS A JOKE, AND SHARON THE SERVICE MANAGER COULD CARE LESS. EVERYTIME I CALLED DURING THE 3 MONTHS MY CAR SAT THERE ALL SHE WOULD TELL ME IS THE SYSTEM STILL SAYS THE PART IS BACKORDERD. I DROVE CARS THAT WERE NOT EVEN CADILLACS OR IN THE SAME CATEGORY AS WHAT I HAVE. I SAID I WILL DRIVE ANY CADILLAC, BUT OH THEY DONT HAVE ANY BECAUSE THEY MADE BUKU $$$ OF SELLING THEM DURING COVID. THE SERVICE IS AN ABOMINATION, CHECK THE OTHER REVIEWS. ALL THE RECENT ONES I SAW ABOUT THIS DEAL ARE BAD BAD BAD. STAY AWAY. SAVE YOUR MONEY AND BUY SOMETHING ELSE BECAUSE WHAT YOU GET HERE IS NOT QUALITY OR GOOD SERVICE. EXPECT TO PAY ALOT OF $$ FOR SUBPAR TREATMENT AND SERVICE! GO SOMEWHERE ELSE AND DO NOT GO HERE! SAVE YOUR TIME $$$ AND HEADACHES More

Worst service experience! They didn’t even wash the car! 3 hours and 20 minutes waiting for oil change and warranty work. They didn’t even wash the car! 3 hours and 20 minutes waiting for oil change and warranty work. More

If I could give this dealership a zero I most definitely would. All they care about is money money money. SO SAD! I have been driving Cadillacs for all my LIFE! VERY LOYAL CUSTOMRR. I purchased an Escalade would. All they care about is money money money. SO SAD! I have been driving Cadillacs for all my LIFE! VERY LOYAL CUSTOMRR. I purchased an Escalade most recently and I've been so extremely unhappy with everything from the purchase to the service to the management. Noone cares about the people anymore! I am taking my business elsewhere! hopefully they will be better than these dirt xxxxx. DONT WASTE YOUR TIME OR MONEY HERE GO ELSEWHERE More

Went in for steering wheel recall replacement. Tyler Sullivan is knowledgeable and professional every single time we service our car. Tyler Sullivan is knowledgeable and professional every single time we service our car. More

Findley Cadillac has a knowledgeable and professional staff of people in all departments, they certainly have the best technically qualified personnel in the valley when it comes to electric vehicles, lo staff of people in all departments, they certainly have the best technically qualified personnel in the valley when it comes to electric vehicles, love the Lyriq, a superb design they sold me. More

I have always received excellent customer service with polite and courteous service advisors. My Cadillac XT5 has never received service anywhere else except Findlay Cadillac. polite and courteous service advisors. My Cadillac XT5 has never received service anywhere else except Findlay Cadillac. More

The salesman was nice. The service .manager was great. BUT the finance guy sucks. I refused GAP Insurance because I could get it from my insurance company. He got angry The service .manager was great. BUT the finance guy sucks. I refused GAP Insurance because I could get it from my insurance company. He got angry and said you would be stupid not to accept it. And that i would zNEVER get financed again if something was to happen . Like i couldnt afford the vehicle or something. Very unprofessional and i will tell anyone going there to avoid him. More

I like going to Findlay Cadillac because the service is great and Ricardo my service rep knew his job and very friendly. The waiting room was very clean and they have snacks while you wait. David J great and Ricardo my service rep knew his job and very friendly. The waiting room was very clean and they have snacks while you wait. David J More