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Findlay Cadillac
Henderson, NV
345 Reviews
Are you looking for a dealership that will assist you with your vehicle needs? If so, Findlay Cadillac in HENDERSON, NV is the perfect answer to all your requirements. We not only offer sales, but also assure brilliant after-sales services for your vehicle. We have a wide range of new and used vehicles for Paradise, Las Vegas, and Boulder City Cadillac enthusiasts. Be it service, parts, tires, or accessories, you name it and we have it all. Browse through our inventory and find exactly what you need. Paradise, Boulder City, and Las Vegas Cadillac customers can check out our hours and directions page to make the short drive to our dealership. Visit our HENDERSON store today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 345 reviews
January 17, 2012
Could not have been better. Every did there job well. I was very impessed buy how clean the dealership was. looking forward to doing visiting again. was very impessed buy how clean the dealership was. looking forward to doing visiting again. More
by johnandcor
Employees Worked With
Keath Acrie, Keith Acree
January 14, 2012
Went in for a simple oil change. It took more than 2 hours. Then, when I got the car home it leaked oil in my driveway! Took it back the next day and (after another wait of more than an hour) was told t hours. Then, when I got the car home it leaked oil in my driveway! Took it back the next day and (after another wait of more than an hour) was told that it was "residual oil". The technician's failure to clean up the "residual oil" during the oil change cost me another hour+ wait and made a mess in my driveway. On the plus side, the service writer, Keith, was extremely friendly and helpful. The sloppy service was not his fault. More
by bobnpaty
Employees Worked With
Robert Brown, Keith Acree
November 23, 2011
Time after time I have complained about failure to receive responses to my telelphone calls timely. I have left messages regarding services needs and asked the service tech to call me regarding a ti receive responses to my telelphone calls timely. I have left messages regarding services needs and asked the service tech to call me regarding a time to bring in the car for routine services. The calls are not returned sometime for as much as 3-4 hours or maybe not even the next business day. The explanation is always, "I have been backed up all day." I can understand that but if quality service is realy of concern seemingly someone would note the exccess workload and provide relief. Otherwise, no one wants to hear this same excuse over and over!! More
by singjoylv
Employees Worked With
brian mclay
November 09, 2011
warranty repair to rear seat armrest. Situation was diagnosed, then special trim part ordered. Then called back in to install same. Battisti went over service recommendations.. very knowledgable, and diagnosed, then special trim part ordered. Then called back in to install same. Battisti went over service recommendations.. very knowledgable, and explains it well. More
by daflopo
Employees Worked With
Britten Battisti, Britten Battisti
November 06, 2011
Deb and gang had me in and out in no time with my brand new 2012 Cadillac escalade ext. I would highly recommend them to anyone that is looking for a new Cadillac. Thanks guys! Chris constantinos new 2012 Cadillac escalade ext. I would highly recommend them to anyone that is looking for a new Cadillac. Thanks guys! Chris constantinos More
by Chris1111
October 29, 2011
I am loyal customer of findlay cadillac.They always provide good customer service.my sale person was Chris Martinez,guided me whole process of buying brand new CTS.He was very polight and knowledgeabl provide good customer service.my sale person was Chris Martinez,guided me whole process of buying brand new CTS.He was very polight and knowledgeable.I was very pleased. More
by cadillac cts1
Employees Worked With
Chris Martinez, Chris Martinez
October 11, 2011
Mike G. is the man! Always delivers what he says and always does it the fastest way possible. He really understands how important our cars are to us and gets them back to us in record time consistently! always does it the fastest way possible. He really understands how important our cars are to us and gets them back to us in record time consistently! Everyone over at Findaly is courteous and friendly but Mike G. really stands above the crowd with his customer service, willingness to help, attention to detail and of course his friendly smile. More
by tdenkin
Employees Worked With
Mike Giordano, Mike Giordano
October 11, 2011
I have been going and servicing my car for the last 5 years or so.My service manager Mike G has always been there for me and has given me great advice for my vehicle. years or so.My service manager Mike G has always been there for me and has given me great advice for my vehicle. More
by pokerman
Employees Worked With
Mike G, Mike Giordano
October 11, 2011
I had a several issues with my 2009 CTS and brought it in to Findlay Cadillac. I had an appointment with Mike Giordano. He was able to help me right away and I did not have to wait at all when I brought my c to Findlay Cadillac. I had an appointment with Mike Giordano. He was able to help me right away and I did not have to wait at all when I brought my car in. They were able to look at my car the same day and Mike called me right away with a estimate. I had to wait a couple days for parts but my car was fixed and Mike kept me update the entire time. My whole experience was that Mike and the dealership was professional, knew exactly what they were doing and were honest. MOst important I got my CTS back in great condition running like new. I highly recommend taking your cadillac to Mike Giordano at Findlay Cadillac. More
by GinandJuice
Employees Worked With
Mike Giordano, Mike Giordano
October 11, 2011
Mike goes above and beyond in making sure that the experience I have when bringing my vehicles to the dealership is a positive one. I have had my vehicles there for collision repairs ~ oil changes experience I have when bringing my vehicles to the dealership is a positive one. I have had my vehicles there for collision repairs ~ oil changes ~ and for various other reasons ~ and every experience has been a pleasant one ~ in fact it's usually a fun experience as he makes sure that it doesn't feel like a trip to the dentist but a trip to visit with GREAT FRIENDS! Thanks for employing such a great support system for Findlay Cadillac ~ I hope that you are all aware of his abilities and that he is a permanent fixture ~ if he were to leave I woud take all three of my cars elsewhere. Sincerely, Terr Langsteiner More
by Hollywood2011
Employees Worked With
Mike Giordano, Mike Giordano
