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Findlay Cadillac
Henderson, NV
229 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 229 reviews
April 17, 2023
Service agent was excellent. Same issue 3 times but they did everything to fix it and finally did. Loaner car and follow up great. Same issue 3 times but they did everything to fix it and finally did. Loaner car and follow up great. More
by Ammo
Employees Worked With
Clayton , Josue Cano
Helpful March 26, 2023
Greg has been my Service Advisor from the first service I have had performed ony Cadillac. He is professional and through. He goes beyond the required call of duty. I believe he is an asset to Findlay Cadill have had performed ony Cadillac. He is professional and through. He goes beyond the required call of duty. I believe he is an asset to Findlay Cadillac. Another employee who helped on March 15,23, was Anthony. I was struggling trying to program my new phone, I asked Anthony if he could help me and he was more than happy to help me. In just a few minutes my phone was all set and Anthony showed me how to do it and even made it look easy. Everyone at Findlay Cadillac has been a great help. Friendly and they make you feel important too! I give Findlay Cadillac a review of 5 STARS! More
by junebugg61
Employees Worked With
Greg Hanisun, Anthony
March 25, 2023
Very satisfied. Daniel Botta is the best and ALWAYS takes the time to make sure you are completely ok when you get in your car. Daniel Botta is the best and ALWAYS takes the time to make sure you are completely ok when you get in your car. More
by Loves turbo
Employees Worked With
Daniel Botta
March 24, 2023
Worst customer service. Zero professionalism, my advice to check your bill twice before you pay. I have been charge 200 extra dollars. Zero professionalism, my advice to check your bill twice before you pay. I have been charge 200 extra dollars. More
by kczerwinski
Employees Worked With
Adam
March 13, 2023
On my 3rd Cadillac from Findley. Wouldn't buy anywhere else. Great, Great, Great in all aspects. Service, accommodations, courtesy and attentive. Greg Hanuscin my service advisor. FI Wouldn't buy anywhere else. Great, Great, Great in all aspects. Service, accommodations, courtesy and attentive. Greg Hanuscin my service advisor. FIVE STAR all the way. More
by racedaylasvegas
Employees Worked With
Greg Hanuscin
March 07, 2023
I am on my 2nd Cadillac from Findlay. Service is amazing. Benj is my current service contact. This trip was excellent for my 45K maintenance. I learned on this trip that my first service Service is amazing. Benj is my current service contact. This trip was excellent for my 45K maintenance. I learned on this trip that my first service contact Keith Acree trained Benj. It shows. They take great care of me and my caddy. I have been a happy customer for almost 14 years. More
by KC
Employees Worked With
Benj Capiendo, Keith Acree, Sharon Mityling
March 06, 2023
I have been bringing my car here for a little over 3 years now, the service is fantastic starting with my service rep. which is Daniel Botta. He makes sure to explain in detail all service to be done on years now, the service is fantastic starting with my service rep. which is Daniel Botta. He makes sure to explain in detail all service to be done on my car and he makes sure that I am in and out in a very timely manner. My service has always been done right the first time!! so yes I would recommend Findlay Cadillac in Henderson to anyone looking for a very reliable place to get their vehicle checked out or serviced. Keep up the good work Daniel! I couldn't ask for better. More
by Becky
Employees Worked With
Daniel Botta
February 22, 2023
I would recommend Findlay to all my friends. The service is excellent, the mechanics know what they are doing and always explain how, what and why. They make time for my repairs and get them do The service is excellent, the mechanics know what they are doing and always explain how, what and why. They make time for my repairs and get them done. The prices are fair for the work that is done. There are even discount coupons offered on the Cadillac app which I took advantage of! The service reps are on top of it and a shout out to Ashley, Brian and Greg, they are professional, friendly and explain things. The cashiers in the back are friendly and helpful. I had to find the parts department and one of the employees nearby overheard me asking for directions and then stepped in and offered to walk me to the elevator and take me directly to the parts department. They opened doors, were very polite made me feel comfortable. I like the waiting area where you can get complimentary, water, sodas, coffee even a cappuccino my personal favorite. More
by ecyoj89108
Employees Worked With
Ashley, Greg, Sergio Brooks, Bryan Austin
February 13, 2023
My sales rep was kind enough but the follow up from Findlay was less than a star. As a new resident of Nevada, I was unaware of an EDRS document that the Dealership didn't provide me when I bought th Findlay was less than a star. As a new resident of Nevada, I was unaware of an EDRS document that the Dealership didn't provide me when I bought the car or when I went back a second time to sign papers. They left one message during the holidays to call them and 30 days later shredded the documents I unknowingly needed. As I waited for my plates, Findlay Cadillac contacted me via phone and text, a minimum of 3 times for my shirt size. Followed up to assure I received it and asked for a review. But as far as my plates go, 3 months later, they reprinted the paperwork, that I can't get anywhere else and they forgot to give me. I just need to drive there again. PS. The shirt doesn't fit. More
by SS
Employees Worked With
Ronnie
