Findlay Cadillac

I would only recommend the sales department due to my distrust of service dept. I am currently contemplating not ever leaving my vehicle ever again with this department. Oil changes, any service that wil distrust of service dept. I am currently contemplating not ever leaving my vehicle ever again with this department. Oil changes, any service that will be same day service only. By any notion by people that work there (in service dept) think that I don’t know and or believe their technology they use for intake of a vehicle cannot be manipulated may need to rethink their thoughts about me…. Don’t like to cause a scene, thinking recent and pass reviews of the service dept should be enough. I may need to find another Certified GM SERVICE DEPARTMENT, and just take it for maintenance it’s not required to leave over night and or involve and sub contractor that’s off sight. It boggles my mind that I was told my car needed to be driving to check my headlights…..WOW!!! Other than knowing the name and location of one of the sub contractors and my fuel level down to a point I myself would never allow, really puts me on edge. I could care less who ur service advisors trust, doesn’t make me trust them. It’s more and likely a hookup for a friend of one of ur employees to use their services. More

Deb Topsham is the best sales agent at the dealership. . my service rider, Sara was also awesome. . my service rider, Sara was also awesome. More

Daniel’s been a great service writer always took good care of me whenever I’ve had issues care of me whenever I’ve had issues More

Very helpful with the problem worked well with my extended warranty company and was able to get me a loaner car from the dealership extended warranty company and was able to get me a loaner car from the dealership More

Omar is a great service rep and I was able to get my car back on the road when i needed it. He kept me updated on the progress of the repairs throughout the process. back on the road when i needed it. He kept me updated on the progress of the repairs throughout the process. More

Always when I take my car to Findlay and treated with respect. My problem is fixed by the mechanics washed and returned to me promptly respect. My problem is fixed by the mechanics washed and returned to me promptly More

Great on sales. HORRIBLE on service Was ignored and when someone finally acknowledged my existence, the wait for a loner was so long I asked for my car back and l HORRIBLE on service Was ignored and when someone finally acknowledged my existence, the wait for a loner was so long I asked for my car back and left. I’ll not be back More

Daniel and the service department did a great job of taking care of a long list of services that were needed on our car. Our car runs great. Thanks for always taking good care. taking care of a long list of services that were needed on our car. Our car runs great. Thanks for always taking good care. More

Great Service team and great communication with service advisor Tyler! Recommended shop for any GM advisor Tyler! Recommended shop for any GM More

Went in for service, Joe was a great service consultant. Efficiently handled all requests. The service was done correctly with no problems Efficiently handled all requests. The service was done correctly with no problems More