Findlay Chevrolet

Terrible customer service. They made an illegal deal and didn’t take accountability for it. Sold me car an and had me sign paperwork & 3 weeks later asked me to bring the vehic They made an illegal deal and didn’t take accountability for it. Sold me car an and had me sign paperwork & 3 weeks later asked me to bring the vehicle back because it had improper funding. Scammed me to get back to the deal only to repossess the same vehicle they sold me illegally! More

Daniel was a great service advisor to work with. He was communicative and made sure the work needed on my truck was done in a timely matter, especially on a Saturday. I look forward to working with He was communicative and made sure the work needed on my truck was done in a timely matter, especially on a Saturday. I look forward to working with him again. More

David Rothrock recently assisted my husband getting his Tahoe. David went above and beyond making sure he got the Cypress Gray color (only a few made). He pulled the strings and made it happen. From the fi Tahoe. David went above and beyond making sure he got the Cypress Gray color (only a few made). He pulled the strings and made it happen. From the first conversation we had on the phone I knew we were in good hands! THANK YOU DAVID! I hope they know at the dealership they have a GEM. More

Excellent what a nice experience to buy from Findlay, Jade and Jeffey in sales, thanks guys, I forgot your managers name, but please tell him thank you also. Jade and Jeffey in sales, thanks guys, I forgot your managers name, but please tell him thank you also. More

Had warenty work done oil leak Robert was great to work with kept us in the loop all the time car was done before promised oil leak is fixed best service I've ever had with kept us in the loop all the time car was done before promised oil leak is fixed best service I've ever had More

I arrived for an appointment with Matt Masluk and he started the ball rolling. Lego Hawk introduced me to the vehicle I had my eye on but I quickly eliminated that one for several reasons. He then locat started the ball rolling. Lego Hawk introduced me to the vehicle I had my eye on but I quickly eliminated that one for several reasons. He then located a truck that closely resembled what I wanted to trade in and a deal was made. A couple hours later I was driving my new ride home. Great experience from start to finish. A shout out goes to Finance Officer Mike Arthur for his attention to detail and careful explanations. A big thank you to the entire Findlay Team. More

My service advisor was phenomenal and kept me updated throughout the service. Best service experience I’ve encountered in years! throughout the service. Best service experience I’ve encountered in years! More

I want to recognize Erick Munoz for the outstanding service he has provided since I purchased my Tahoe. Erick’s work ethic, honesty, integrity, and genuine care are exactly the reasons I want to remain service he has provided since I purchased my Tahoe. Erick’s work ethic, honesty, integrity, and genuine care are exactly the reasons I want to remain a loyal Chevy owner. Because of the trust he has earned, I have no desire to take my vehicle to discount tire shops or other auto repair businesses. His level of care is truly top tier. I run a private school, so I know what impeccable customer service looks like, and Erick consistently demonstrates it. He communicates clearly, treats customers with respect, and gives me confidence that my Tahoe is in excellent hands. Erick is truly the best of the best, and Chevrolet is fortunate to have him representing the brand. More

I asked for someone to contact me to schedule my Rocky Ridge windshield decal & to replace the tint on the front diver & passenger side windows due to bubbles in the corner. That was 2 weeks ago & I have Ridge windshield decal & to replace the tint on the front diver & passenger side windows due to bubbles in the corner. That was 2 weeks ago & I have got no response. More

Recently we purchased a Tahoe LT and the Sales Associate and selection process was fine. Then when it came to doing the purchase contract things kind of fell apart. We needed to wait close to an hour to sit and selection process was fine. Then when it came to doing the purchase contract things kind of fell apart. We needed to wait close to an hour to sit down with someone in finance. Once we did sit down with him things picked up except for all the interuptions. That kind of mad us feel like our purchase wasn't all that important. Lets jump to our appointment for the first oil change and the time remaning warning display on the instrument panel. The service advisor was quick at checking us in but due to scheduling we were going to leave the vehicle. His response was that we would just need to rent a car even tough we had be told by sales that Findlay would provide a loaner. We were then told that wasn't an option so we would need to rent a car. ge then directed us to the Enterprise deck and provided no other assistance. We were finally able to rent a vehicle. All of this is pretty lousy customer service considering we had just purchased a new 2026 Chevrolet Tahoe from their dealership for a price north of $70,000, so no I wouldn't purchase another vehicle from them. Oh, it was also never mentioned that we would need to take care of all of the licensing details directly with DMV, a process that on all of my previous vehicle purchases have been done by the dealership. More