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Findlay Downtown Toyota Spokane

Spokane, WA

4.8
952 Reviews
Findlay Downtown Toyota Spokane is proud to serve the Spokane, Coeur D'Alene, Tri Cities and Spokane Valley region with quality Toyota vehicles. With models like the Camry, Corolla, Matrix, Tacoma. Tundra and RAV4, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car in Spokane, we can assist you there as well.
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1128 W 3rd Ave

Spokane, WA

99201

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Showing 952 reviews

July 23, 2017

Fast Quality Service Had a great experience as Usual at LHM service dept. that's why I keep coming back. Keep up the great work. See you soon. More

by ChawnM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Jul 25, 2017 -

Findlay Downtown Toyota Spokane responded

We appreciate the kind words and will ensure you continue to receive the same great service every time you come visit us. We look forward to your future visits! -Scott Brewer, General Manager

July 21, 2017

Toyota RAV4 You were able to provide us a vehicle with all the features we required. This is the 6th vehicle we have purchased from this dealership. More

by NANCY REEVES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Campos and Richard Skordas
Jul 25, 2017 -

Findlay Downtown Toyota Spokane responded

This is great to hear, Nancy! We love hearing from our loyal customers and are grateful to hear that this is the 6th vehicle purchase from us. Thank you for your continued business and congrats on your new car! -Scott Brewer, General Manager

July 20, 2017

My salesman Nick Siebert was very helpful and kind. I found everyone there very friendly and helpful which made my short 1 hour (after I pick a car out) so nice. I will refer family and friends to you. More

by love my toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Siebert and I'm sorry I don't remember the gentleman who handled the finance paper work.
Jul 25, 2017 -

Findlay Downtown Toyota Spokane responded

We are happy to hear about your pleasant experience at our dealership and with the team. It is always nice when your wait time doesn't seem like it was dragged out. We appreciate the recommendation to family and friends. Hope to see you again soon. -Scott Brewer, General Manager

July 20, 2017

Great service Service was great as always. Super friendly. My car was done in the exact time quoted. They were also able to do other service at the same time. More

by Brandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 21, 2017 -

Findlay Downtown Toyota Spokane responded

Brandi, we're so happy to hear that you always have an excellent experience with our service department! It is our goal to provide our customers with the best and we glad we achieved this with you. -Scott Brewer, General Manager

July 19, 2017

It was nice Nathan is a nice guy, he had good job. Look like car having no problem. Brakes fixed , brake oil changed etc. only thing I didn't like was cabin filte More

by Anil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Jul 21, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for your feedback, Anil. We appreciate you taking the time to share your experience and we are glad you had a good experience with us. -Scott Brewer, General Manager

July 19, 2017

New 2017 Tundra Purchased it from Seamus Kinsella. He was knowledgeable, supportive, friendly and laid back. He found us the exact truck we wanted at an agreeable p More

by Trailer Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seamus Kinsella, Josh Charbonneau
Jul 19, 2017 -

Findlay Downtown Toyota Spokane responded

I'm happy to hear about your positive experience with Seamus. It sounds like everything went smoothly from beginning to end. Thank you for your business, let us know if there's anything else we can assist you with. -Scott Brewer, General Manager

July 18, 2017

Service recall, mud-flap installation, and tire rotation. Chris Jamison made my experience a definite "A". He was welcoming, hospitable, and genuine. The one area I would suggest improvement would be to retur More

by Howard Buchanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jamison, Tristan
Jul 18, 2017 -

Findlay Downtown Toyota Spokane responded

Howard, thank you for taking the time to share your experience. I am happy to hear that Tristan was able to address your concerns and find a resolution and that Chris was able to ensure your 100% satisfaction. We value your feedback and appreciate you as a customer. Thanks again. -Scott Brewer, General Manager

July 17, 2017

10,000 mile service From scheduling to pick up, this is a well thought out streamlined process. I appreciate how easy this is to accomplish. I was able to get in and out More

by Jessica Chadwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber, and Lucus (drop off) in service and Lucus (at the desk)
Jul 17, 2017 -

Findlay Downtown Toyota Spokane responded

Jessica, we are so glad we can make your service visits as easy as possible for you and get you in and out in a timely manner. I'll make sure to pass along your compliments to Amber, she will be happy to hear from you. -Scott Brewer, General Manager

July 16, 2017

Oil Change My car was serviced and washed. They went over the inspection list and suggested new tires in the upcoming months, which I knew were needed. What More

by Pittie Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
Jul 17, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for bringing in your vehicle to get serviced. Customer service is our top priority and we are happy to work with our customers to get their cars in great shape! We appreciate your loyalty and hope to see you at your next service visit! -Scott Brewer, General Manager

July 16, 2017

Regular maintenance I originally scheduled an oil change but in the back of my mind I knew I needed more work than that. I was also concerned about my brakes. Since I on More

by Rose Nauta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, not sure of first person who was quite helpful
Jul 17, 2017 -

Findlay Downtown Toyota Spokane responded

Rose, thank you for taking the time to share your experience with us. I'm glad our service department was very helpful in helping you get your car back in tip top shape. We appreciate your loyalty and look forward to seeing you again soon. -Scott Brewer, General Manager

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