Findlay Downtown Toyota Spokane

Rafael was Awesome! Great customer service! He helped me get into a Tacoma for a terrific price and it was the easiest car purchase I’ve made! The team at this dealershi Great customer service! He helped me get into a Tacoma for a terrific price and it was the easiest car purchase I’ve made! The team at this dealership knows their business and it shows! Thank You! More

An exceptional experience, start to finish. Everyone was so kind, professional, efficient and friendly. Cody went out of his way to communicate continuously through the process and went above a Everyone was so kind, professional, efficient and friendly. Cody went out of his way to communicate continuously through the process and went above and beyond to ensure that all of our questions and concerns were addressed. He is a tremendous asset to your team and organization! More

Findlay Toyota has always provided excellent service and when the time came to purchase a new vehicle, Findlay was where I chose to go. While supply hasn't kept up with demand, Jay Brackens kept me in the l when the time came to purchase a new vehicle, Findlay was where I chose to go. While supply hasn't kept up with demand, Jay Brackens kept me in the loop on my new car then spent time with me explaining, to my satisfaction, how everything worked. I thoroughly enjoyed Jay, his humor, as well as his knowledge. More

Never have I dealt with such an unprofessional dealership before… you cannot trust them as far as you can throw them. I have purchased cars remotely for over 15 years with great ease and success. They had before… you cannot trust them as far as you can throw them. I have purchased cars remotely for over 15 years with great ease and success. They had an pre-owned car that I was very interested in and as a result of us agreeing to a final price I was making arrangements for shipping of the car. I dealt with an incompetent rep named Robert whose laziness created a chain reaction of misfortune and headaches on my part. Then, to try to remedy that, I had to deal with a manager named Trent who agreed to the abhorrent handing of my deal and called out Robert’s subpar performance. He said he was meeting with the GM and the owner shortly to go over my situation and to come up with a viable solution and promised to call me right back afterwards. However I’ve now spent two days trying to just get in touch with him but he hasn’t returned any of my multiple calls/messages, which speaks volumes about his character and/or cowardliness. Stay far away from this dealership unless you want to risk major frustration with a complete lack of accountability or empathy, More

Emi did amazing helping me find the right vehicle within my budget. Even when I started looking at other options, he stayed focused on making sure the car I chose still had everything I was looking for. I g my budget. Even when I started looking at other options, he stayed focused on making sure the car I chose still had everything I was looking for. I genuinely felt like he cared about helping me make the right decision, not just making a sale. He was knowledgeable, patient, and made the whole experience fun and stress-free. He went above and beyond. Definitely recommend working with him if you’re looking for your next vehicle. 😊 ⭐⭐⭐⭐⭐ More

Brian in the service dept is awesome. He went the extra mile and then some to help me get my 2021 Toyota Tacoma back on the road after I crashed it! He went the extra mile and then some to help me get my 2021 Toyota Tacoma back on the road after I crashed it! More

We are satisfied with our purchase. Andrei is personable, knowledgeable, and a competent salesman. From explaining features and warranties to facilitating test drives and setting up the Andrei is personable, knowledgeable, and a competent salesman. From explaining features and warranties to facilitating test drives and setting up the tech, Andrei was the secret sauce to a pleasant transaction. 5 stars, Findlay Toyota of Spokane! More

This was, by far, the best car buying experience I’ve ever had. I was referred to Findlay Toyota by a friend of a friend and I’m so pleased I took their advice because Cody made sure that my daughters an ever had. I was referred to Findlay Toyota by a friend of a friend and I’m so pleased I took their advice because Cody made sure that my daughters and I had a reliable vehicle to leave in instead of the near-death-trap we arrived in. I’m so grateful to him and the rest of the guys, Trent and Dmitriy and everyone else, for pulling out all the stops to make sure we were taken care of. His customer service is already top tier but Cody went above and beyond to make sure my daughters were comfortable and even had fun during the entire process. I cannot express how grateful I am to their whole team! Thank you! More

Fantastic truck buying experience! Rafael was extremely helpful, friendly, and answered all my questions. I won't hesitate to refer friends to Findlay Toyota! Rafael was extremely helpful, friendly, and answered all my questions. I won't hesitate to refer friends to Findlay Toyota! More

Brandon was incredibly helpful today. We ended up reserving a RAV4 XSE because of his awesome work with us. Thank you so very much Brandon! We ended up reserving a RAV4 XSE because of his awesome work with us. Thank you so very much Brandon! More