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Findlay Downtown Toyota Spokane

Spokane, WA

4.8
988 Reviews
Findlay Downtown Toyota Spokane is proud to serve the Spokane, Coeur D'Alene, Tri Cities and Spokane Valley region with quality Toyota vehicles. With models like the Camry, Corolla, Matrix, Tacoma. Tundra and RAV4, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car in Spokane, we can assist you there as well.
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1128 W 3rd Ave

Spokane, WA

99201

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Showing 988 reviews

July 29, 2017

Our experience with LHM Toyota... We rated our experience 5 stars because from minute one Andrew our salesman made us feel at home with this critical, credit building decision we were More

by Allenclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Tyson
Jul 31, 2017 -

Findlay Downtown Toyota Spokane responded

This warms our heart and we are so happy to hear about your pleasant experience with Andrew. We are happy to see his commitment to his customers and are glad you have decided to become a customer for life. Thank you so much, we will pass this along to him. -Scott Brewer, General Manager

July 27, 2017

Timely, friendly, Every time I come in for service, it is a pleasant experience all around. The lounge is very comfortable. Coffee was all gone, and I asked someone a More

by Highlander,44
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amber
Jul 28, 2017 -

Findlay Downtown Toyota Spokane responded

We are happy to hear about your pleasant experiences whenever you come in for a service visit. Let us know if there's anything else we can do to improve your experience. -Best, Scott Brewer, General Manager

July 26, 2017

Randy was great to work with! Randy worked overtime to show us all the models of cars we were interested in and helped us get a great deal and walk away with the exact car we wante More

by Elise33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy and our finance guy ?
Jul 27, 2017 -

Findlay Downtown Toyota Spokane responded

Randy is a wonderful example of great customer service! I am happy to hear that he stayed after hours and made sure you found what you wanted and were completely satisfied with your purchase. Congrats on your purchase, we appreciate your business! - Scott Brewer, General Manager

July 26, 2017

Great service from my local Toyota dealer Whenever I schedule a service appointment for my vehicle, I am certain my vehicle is getting the best service to care for my vehicle needs. Thank you More

by Joel Diaz Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 26, 2017 -

Findlay Downtown Toyota Spokane responded

Joel, thank you for the kind words we appreciate your positive review. It is customers like yourself that help keep us up and running and for that, we are so thankful! -Scott Brewer, General Manager

July 24, 2017

buying a new highlander good service, friendly and knowledgeable. transaction over the phone since we live 2 hours away. everything went well. worked with emily who actually More

by Paul Keeble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
Jul 25, 2017 -

Findlay Downtown Toyota Spokane responded

Paul, we are glad to hear about your smooth transaction as you are 2 hours away! I'm happy to see that Emily went out there to finish the deal and provide any other needed assistance. Please reach out to us if there's anything else we can do. -Best, Scott Brewer, General Manager

July 23, 2017

Fast Quality Service Had a great experience as Usual at LHM service dept. that's why I keep coming back. Keep up the great work. See you soon. More

by ChawnM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke
Jul 25, 2017 -

Findlay Downtown Toyota Spokane responded

We appreciate the kind words and will ensure you continue to receive the same great service every time you come visit us. We look forward to your future visits! -Scott Brewer, General Manager

July 23, 2017

Service from Chris is excellent. Gave me an idea of the issue. Told me how long it would take. Always friendly and prompt. The work was done and my car came back neat and clean. And I More

by Jtp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jamison
Jul 25, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to share your experience. It is always our goal to deliver prompt and clear communication to our customers and we are happy this goal was met. Glad you enjoyed the water bottle, come by anytime for more! -Scott Brewer, General Manager

July 22, 2017

Toyota RAV4 You were able to provide us a vehicle with all the features we required. This is the 6th vehicle we have purchased from this dealership. More

by NANCY REEVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Campos and Richard Skordas
Jul 25, 2017 -

Findlay Downtown Toyota Spokane responded

This is great to hear, Nancy! We love hearing from our loyal customers and are grateful to hear that this is the 6th vehicle purchase from us. Thank you for your continued business and congrats on your new car! -Scott Brewer, General Manager

July 20, 2017

My salesman Nick Siebert was very helpful and kind. I found everyone there very friendly and helpful which made my short 1 hour (after I pick a car out) so nice. I will refer family and friends to you. More

by love my toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Siebert and I'm sorry I don't remember the gentleman who handled the finance paper work.
Jul 25, 2017 -

Findlay Downtown Toyota Spokane responded

We are happy to hear about your pleasant experience at our dealership and with the team. It is always nice when your wait time doesn't seem like it was dragged out. We appreciate the recommendation to family and friends. Hope to see you again soon. -Scott Brewer, General Manager

July 20, 2017

Great service Service was great as always. Super friendly. My car was done in the exact time quoted. They were also able to do other service at the same time. More

by Brandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 21, 2017 -

Findlay Downtown Toyota Spokane responded

Brandi, we're so happy to hear that you always have an excellent experience with our service department! It is our goal to provide our customers with the best and we glad we achieved this with you. -Scott Brewer, General Manager

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