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Findlay Downtown Toyota Spokane

Spokane, WA

4.8
988 Reviews
Findlay Downtown Toyota Spokane is proud to serve the Spokane, Coeur D'Alene, Tri Cities and Spokane Valley region with quality Toyota vehicles. With models like the Camry, Corolla, Matrix, Tacoma. Tundra and RAV4, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car in Spokane, we can assist you there as well.
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1128 W 3rd Ave

Spokane, WA

99201

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Showing 988 reviews

July 12, 2017

the service desk is always on top of things. she should be c It's always a pleasure to come there. the only thing that has ever bothered me is the fact that when I bought my car I was told that I could tow it be More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry I don't remember her name but she is at the service desk
Jul 14, 2017 -

Findlay Downtown Toyota Spokane responded

We're very happy to hear that you are always satisfied with our services, Ray! We're sorry to hear that you were told you could tow your vehicle when you really cannot. I will make sure to share that with my team. Other than that, we appreciate your review and your business. -Scott Brewer, General Manager

July 11, 2017

Excellent customer service Luke in the service department was very friendly and helpful. He was able to help me install a hitch that I had ordered on Amazon onto my 2008 4runner More

by Jshow77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke
Jul 11, 2017 -

Findlay Downtown Toyota Spokane responded

It's great to hear from satisfied customers. I'm glad Luke was able to help you with that installation! -Scott Brewer, General Manager

July 09, 2017

Friendly and helpful Everyone was helpful and friendly and I felt like my vehicle was well taken care of. Service was quick and I was not there long. More

by Reba
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sara Tubbs
Jul 11, 2017 -

Findlay Downtown Toyota Spokane responded

Reba, thank you for taking the time to leave us this kind review. We appreciate you coming in and getting your vehicles serviced and we're also glad to hear you were in an out in a timely fashion. -Scott Brewer, General Manager

July 09, 2017

Great Experience Sales staff were friendly and very knowledgeable about the cars and the various options available with each vehicle. They listened to my concerns and More

by ward,mike555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Heinmann, Steve (Manager), Jeremy Polk
Jul 11, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for this great review, Mike. It makes me happy to hear that our team was knowledgeable, took care of your car needs, and got you into a car you wanted. We appreciate your business, come see us again soon. -Scott Brewer, General Manager

July 09, 2017

Efficient Service Advisor Dave Williams was very helpful and the oil change was done in a very timely fashion We were kept up to date on the progress. More

by Eulah Mann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Williams
Jul 11, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you, Eulah. It is our priority to provide top quality service and I am glad to hear that Dave was able to deliver just. We look forward to your next visit! -Scott Brewer, General Manager

July 09, 2017

Excellent !!! service and friendly people..very clean new place you provided for your customers..fast service on my toyota tacoma...keep up the excellent servic More

by elkslayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris ...in service Dept. counter
Jul 11, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for leaving this excellent review. We are happy to hear that you are enjoying our new facility and you can bet that we will always provide you with great service! Thanks again. -Scott Brewer, General Manager

July 08, 2017

Keeping my Toyota running Larry Miller does a really good job of keeping my 2006 Toyota running smoothly. I always know what needs to be done and when the service is recommende More

by Di's Highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Jul 11, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you! We pride ourselves on being the best place to do business and we're glad to hear that we're doing a geat job at it. Let us know if there's anything else we can do for you. -Scott Brewer, General Manager

July 07, 2017

Great service I felt I received friendly, expedient service and a farly good detailing of my Tundra. I recommend Downtown Toyota to all my friend and family More

by Craig123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Tubbs
Jul 07, 2017 -

Findlay Downtown Toyota Spokane responded

Craig, thank you for bringing your Tundra to our service department. I'm glad our team was able to ensure a quality detail and get your car in tip-top shape. We appreciate the recommend and look forward to your next visit. -Scott Brewer, General Manager

July 05, 2017

Great Experience Our sales manager Jeff Steitz did a great job answering our questions, helping us find the best deal possible along with a vehicle we love. More

by NewSiennaOwner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Steitz & Josh Charbouneau
Jul 07, 2017 -

Findlay Downtown Toyota Spokane responded

I am so happy to hear that Jeff was able to help you get into a car you love at a great price! Thank you for your business, enjoy your new purchase! -Scott Brewer, General Manager

July 05, 2017

Randy Krueger was great to work with. Randy Krueger was straightforward and helpful. He is someone who I trust and I honestly almost never trust sales people. I would recommend folks just More

by nothing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Krueger
Jul 07, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for sharing your experience with us. We sincerely appreciate your honesty and are happy to know that we were able to gain your trust. I will also make sure to pass along your compliments to Randy. Thank you for your business. -Scott Brewer, General Manager

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