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Findlay Downtown Toyota Spokane - Service Center

Spokane, WA

4.5
174 Reviews

174 Reviews of Findlay Downtown Toyota Spokane - Service Center

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September 22, 2017

Oil change and brake check Top notch! Beautiful, comfortable waiting area and service was fast and efficient, I got an appointment in record time and was out in less than forty More

by Scobey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 22, 2017 -

Findlay Downtown Toyota Spokane responded

We are so glad to hear this! We're happy to hear we could provide you with prompt service and look forward to your next visit. -Scott Brewer, General Manager

September 20, 2017

10000 mile Service This dealership has outstanding customer service. Very convenient to get appointment and incredible attention to detail with car wash included. Will a More

by Randy Meck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Arneson
Sep 20, 2017 -

Findlay Downtown Toyota Spokane responded

We sincerely appreciate your review, Randy! Our top goal is to provide great service and we are excited to hear that we were up to par with your expectations. Thank you for the recommendation. We look forward to your next visit. -Scott Brewer, General Manager

September 19, 2017

service - oil change Car was done in expected time, everything explained to me - very efficient. I always deal with Chris Jamieson at Toyota dealership and totally trust h More

by Peachey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jamieson
Sep 20, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for your kind review, Peachy. We're happy to see that you are always satisfied with Chris and your visits. -Scott Brewer, General Manager

September 16, 2017

Above and Beyond... What else is new? So I already have an appointment scheduled, next week for regular service on my Venza... when My wife, who is going out of town the next da More

by DriveRoute66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Rep Luke Arneson
Sep 18, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for your kind review! There's nothing we enjoy more than hearing from our happy customers especially when we hear about the awesome customer service that they've received from our team. We're so happy to hear about Luke going above and beyond to assist you and your wife at all times and we will make sure he know's that he's appreciated. Thank you again for your business, we look forward to many future visits with you. -Scott Brewer, General Manager

September 15, 2017

Smooth as the ride in my Toyota Got in with little waiting. Service advisor was ready and waiting and asked all the right questions to understand my concerns. Very comfortable in the More

by Cobracat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick,Eric?
Sep 18, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for sharing your experience with us. We are glad we were able to provide you with a pleasant visit and a smooth transaction. We look forward to your next visit. -Scott Brewer, General Manager

September 13, 2017

Exceptional customer service! I've taken my 4Runner to this dealership for almost 10 years since I purchased it from them. I'm more than pleased at the level of service, professio More

by J. Kesler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 13, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for sharing your experience with us, We appreciate your 10 years of loyalty and are happy to hear that you are always pleased with our service. You can definitely look forward to many more years of great service, we can guarantee that! -Scott Brewer, General Manager

September 08, 2017

Great coordinators in service bay I appreciate the courtesy and efficiency of the coordinator at the desk located in the service bay drive-in area. She's really good, organized and ha More

by author
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember her name
Sep 11, 2017 -

Findlay Downtown Toyota Spokane responded

We're glad to hear about your great experience with our front desk staff. We work hard to provide the best customer service and want to thank you for sharing this with us. -Scott Brewer, General Manager

September 02, 2017

Timely, honest service. Car was ready when they said it would be and it was washed. The quoted charges were honoret and the work completed was what I expected. They even hon More

by Steve Llewellyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 05, 2017 -

Findlay Downtown Toyota Spokane responded

Steve — thank you for leaving us a 5-star review on DealerRater. We are happy to hear about your great experience in our service department. Let us know if you need anything in the future! --Scott Brewer, General Manager

August 31, 2017

Service CAll Our service was a quick in and out. Crew was very professional and did a nice job on our service. The wash topped it off so we looked good and ran gr More

by Robert Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik
Sep 01, 2017 -

Findlay Downtown Toyota Spokane responded

Robert, we appreciate you taking the time to leave us this nice review. We're happy you were satisfied with your visit, come see us again soon. -Scott Brewer, General Manager

August 31, 2017

Quick, easy, convenient, excellent customer service! We have been bringing my 2009 Toyota hybrid Camry to Larry H Miller Downtown Toyota in Spokane for routine service since we moved here in 2012. We pu More

by fjzclu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Arneson
Sep 01, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to share your experience with us. Nothing makes us happier than hearing from our satisfied customers! We're glad that you've always had a great experience when visiting us and we can't thank you enough for your loyalty and support. We'll make sure to pass along your compliments to Luke and let him know that he's appreciated. -Scott Brewer, General Manager

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