Findlay GMC Prescott

Every single person was so helpful and trustworthy, finding me exactly what I wanted and working within my price range. They worked quick to finalize the paperwork and I went home very happy with my ne finding me exactly what I wanted and working within my price range. They worked quick to finalize the paperwork and I went home very happy with my new purchase! More

This was the most enjoyable/comfortable truck-buying experience we've ever had. Jeff was a delight to work with and Johnny , the finance guy, was amazing...and we love our "new" truck. We'll definitely experience we've ever had. Jeff was a delight to work with and Johnny , the finance guy, was amazing...and we love our "new" truck. We'll definitely be back! More

Not my first rodeo , Jeff went out of his to respect my situation . Martin was fantastic .They made the whole experience truly awesome and pleasant . situation . Martin was fantastic .They made the whole experience truly awesome and pleasant . More

Jeff hands down made this buying experience one of THE BEST I've EVER had!! Very personable, attentive to my needs and concerns and SUPER PATIENT!! Dedicated to working WITH me and solution finding!! Him BEST I've EVER had!! Very personable, attentive to my needs and concerns and SUPER PATIENT!! Dedicated to working WITH me and solution finding!! Him AND his team!! More

trying to get to know our terrain Alex did a great job of showing us about our Terrain,very friendly was a pleasure to work with,I would recommend him to everyone Alex did a great job of showing us about our Terrain,very friendly was a pleasure to work with,I would recommend him to everyone More

Returned our car with grease or oil all over the inside. We have been waiting for four months for Findley GMC to do what they promised. Last August we took our new GMC Denali into Findlay GMC because the sun We have been waiting for four months for Findley GMC to do what they promised. Last August we took our new GMC Denali into Findlay GMC because the sunroof stopped working. It took them almost a month to repair the roof and that was alright, but they returned tour car to us it had oil or grease all over the back door panel, roof and on the back of the driver's seat. We called customer service immediately after they delivered our car to us. The manager of the customer service department told us he would pay to get our car detailed. Four months later we are still waiting. We have called three times since August leaving messages for a manager to call us and we have not got one call back. If their customer service department can't be trusted we would not trust the whole dealership! Sincerely Mike & Cheri More

Everyone was so caring and knowledgeable. Thank you especially to Alex and Chris for your patience with me. Love my new Acadia! Would highly recommend! especially to Alex and Chris for your patience with me. Love my new Acadia! Would highly recommend! More

Fast, friendly and convenient. Thanks! Had a great sales person, Alex Grijalva. If i’m in the market to get another vehicle I would go back to their dealership . person, Alex Grijalva. If i’m in the market to get another vehicle I would go back to their dealership . More

Ripped me off I brought my diesel in to findlay to have them reprogram the DEF. They did, and 100 miles away, the DEF system malfunctioned again. Towed it back t I brought my diesel in to findlay to have them reprogram the DEF. They did, and 100 miles away, the DEF system malfunctioned again. Towed it back to them and they sold me a $1200 NOX sensor. (BTW, Google that-- it should have cost about $450). 100 miles later, the DEF system malfunctioned again. Of course, they wouldn't admit that nothing was ever wrong with the NOX system, and they certainly weren't refunding it or taking any responsibility. They "repaired" the DEF system, and 100 miles later, for the THIRD time, the DEF malfunctioned. My mechanic fixed it. I've bought 2 vehicles from this dealership. There won't be a third. More