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Findlay GMC Prescott
Prescott, AZ
294 Reviews
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294 Reviews of Findlay GMC Prescott
October 21, 2019
Thanks WE bought a new buick over 1 month ago and John Nagle was our salesperson. He was lots of help to us and he still calls us to make sure all is ok. ver WE bought a new buick over 1 month ago and John Nagle was our salesperson. He was lots of help to us and he still calls us to make sure all is ok. very happy with him and the new Buick. we highly recommend him.and Findlay More
by gerry
Employees Worked With
John Nagle
July 20, 2019
Third vehicle...amazing experience. I wanted to stay in the dealership family. My salesman, Jeff Bonnar, has patiently worked with me to find the next "right" vehicle. Yesterday was the I wanted to stay in the dealership family. My salesman, Jeff Bonnar, has patiently worked with me to find the next "right" vehicle. Yesterday was the day. He knew just the car to show me...with all the bells and whistles if technology that he knew were important to me. Jeff combines his experience with kindness and humor, and always a gentleman. The entire staff is a pleasure. To all: a big thank you. To Jeff: thanks for letting me take time to make a great decision. Bravo! More
by Pamee&thePaws
Employees Worked With
Chris O'Brien, Jamaal McCoy, Jeff Bonnar
July 11, 2019
The worst service department ever!! Customer Beware Findlay Buick GMC in Prescott Arizona has the worst most dishonest service department I have ever had the displeasure of dealing with. I have dealt tw Findlay Buick GMC in Prescott Arizona has the worst most dishonest service department I have ever had the displeasure of dealing with. I have dealt twice with this department for my 2500 Sierra Denali diesel truck. The first time the oil change took almost 2 1/2 hours in which they tell you the have topped off the fluids including the DEF which they charge you for. I get in my truck and drive 100 miles and the light comes on that I need DEF so even though they charged me they didn't fill it. I called them why I was driving and the excuse was they had a new tech and he didn't know how to run the computer. I think he didn't know how to do his job I can see them filling the tank and not reporting it but reporting that you did something and not doing it I can't believe without knowing they could make money off every diesel owner by charging for the DEF they never put in. Second visit make my appointment for 8 am walk in at 7:45 and the run around looking for keys for a co-worker I was there for service a recall and a fix of the sunglasses holder garage door opener over head console that had come loose. The service guy tells me they will need the truck all day because they are backed up. I ask for an oil change and a loose screw and a recall he goes and tells me how bad he has it on how they can't keep service techs and is rude and condescending. To top this off when I call to log a complaint with GMC corporate they tell me he should have told me the recall cannot be fixed and that would leave me with an oil change and a quick fix of a loose screw. This service department is full of dishonest people that should not be representing GMC. Can't trust them so don't use them. More
by Unhappy in Prescott
Employees Worked With
Cori King
June 24, 2019
Jeff was amazing . I wasn't feeling the best that day, he made us feel comfortable. On top of that check engine light came on on the drive home. He took care of the wh . I wasn't feeling the best that day, he made us feel comfortable. On top of that check engine light came on on the drive home. He took care of the whole thing I didn't have to worry about anything. Thank you so much Jeff. More
by Mmulkey
Employees Worked With
Jason from the service department., Cori King, Jeff Bonnar
April 05, 2019
Very satisfied Mr Vestal was great to work with. Expidated the normal paperwork. All the employees we had contact with were polite and helpful. Would recommend to ot Mr Vestal was great to work with. Expidated the normal paperwork. All the employees we had contact with were polite and helpful. Would recommend to others based on our experience. More
by Browntrout57
Employees Worked With
Jeff Bonnar, David Vestal, Hawaiian Ray Freitas
January 11, 2019
quick and easy I saw the bike on the lot and wanted it, went in and talked to jeff and walked out an hour and a half later with a new bike! couldn't be happier I saw the bike on the lot and wanted it, went in and talked to jeff and walked out an hour and a half later with a new bike! couldn't be happier More
by siaudibiker94
Employees Worked With
Mike Bennett, Jeff Bonnar
January 09, 2019
Service Above and Beyond On the way back from breakfast we made an unscheduled stop at Findlay Buick and Mike Costa came out to our car and helped us with trying to figure out On the way back from breakfast we made an unscheduled stop at Findlay Buick and Mike Costa came out to our car and helped us with trying to figure out all the gadgets our new Buick Cascada has. The original salesman got us part way there, but Mike is an expert and took us way past that. We really appreciate the assistance. We really like the car. It rides like a dream and last summer with the top down it was great. On a previous visit to the Service Department, the Parts Department took care of a small problem we had from not trusting the front beep-beep. He and the Boby Shop Person took care of the problem while the car was being serviced on the rack. Great follow-up from both departments. More
by Corvair
Employees Worked With
Mike Costa
January 08, 2019
Best deal in town Aftet months of praying for the right vehicle and place to buy it, My experience at Findlay GMC with Jeff Bonnar was the best I've had at dealerships Aftet months of praying for the right vehicle and place to buy it, My experience at Findlay GMC with Jeff Bonnar was the best I've had at dealerships purchasing a truck, nice friendly and willing to work with me to make the deal, thank God! and thank you Jeff for your help to make this deal work for me. More
by Jesus
Employees Worked With
Jeff Bonnar
December 31, 2018
The best ever Findlay Auto of Prescott listened to me and my needs then showed me what they had. There was no pressure to buy something I did not want. Findlay Auto of Prescott listened to me and my needs then showed me what they had. There was no pressure to buy something I did not want. More
by RayRay
Employees Worked With
Mike Bennett, Johnny Miramon, Jeff Bonnar
December 31, 2018
Findlay treats you like family We had a great experience at Findlay. Jeff went above and beyond for our family and found us the perfect SUV. We will be purchasing all our vehicles f We had a great experience at Findlay. Jeff went above and beyond for our family and found us the perfect SUV. We will be purchasing all our vehicles from Findlay. New or used they have a good inventory of quality cars. We have never had such awesome service at a dealership. They really do treat you like family!! More
by Algertahoe
Employees Worked With
Jeff Bonnar
