Findlay Hyundai Prescott

I was pleasantly surprised , I went thru Truecar and was assigned the nicest salesman, his name is Martin and if I were to buy another from you, it would be because of him assigned the nicest salesman, his name is Martin and if I were to buy another from you, it would be because of him More

Very helpful and do whatever it takes to make there customers happy which is why I purchased to vehicles from them. customers happy which is why I purchased to vehicles from them. More

Service advisor stated the exchange process of two broken cross bars for new cross bars would take 15 to 20 minutes in order to document and take photos of broken utility cross bars. The replacement cross ba cross bars for new cross bars would take 15 to 20 minutes in order to document and take photos of broken utility cross bars. The replacement cross bars were not to be installed on vehicle but placed in the trunk. The vehicle was taken to the service bay. The vehicle remained there for 1 hour and only after questioning what was taking so long was I told they were also doing a multipoint inspection. I told Grant we did not ask for a multipoint inspection. The invoice stated that a “multipoint inspection was performed at owners’ request,”which is a lie. This was not true and the inspection caused an unnecessary delay, which caused us to miss an appointment. Part of my concern is that the invoice was incorrect and now do I have to worry about unnecessary repairs being done to my vehicle in order to make money? More

I brought my 2011 Hyundai Genesis in for a brake job which have been previously scheduled. The dealership price was very competitive with that of private mechanics. The job was completed on time with no which have been previously scheduled. The dealership price was very competitive with that of private mechanics. The job was completed on time with no issues. Guillermo treated me like a friend and I have full confidence in the advice which he gave me. I will return to this dealer in the future and will not hesitate to recommend it to anyone. More

From first phone call to completion of repair for recall items was excellent and fast items was excellent and fast More

I had a great experience getting my palisade serviced at Findlay. While my vehicle was being serviced I test drove two vehicles. My vehicle service was completed in about an hour and all of the service sta Findlay. While my vehicle was being serviced I test drove two vehicles. My vehicle service was completed in about an hour and all of the service staff and sales people were very helpful, especially Martin. Thanks for the great experience. I’ll be back for more services and at some point for a new vehicle. More

Grant was very professional and friendly and he kept me up to date through the whole process. Thank you very much. up to date through the whole process. Thank you very much. More

Purchased my new vehicle from them in April and went in for my first service appointment yesterday. They have been professional, timely with excellent customer service. for my first service appointment yesterday. They have been professional, timely with excellent customer service. More

Usually “good time” and buying a new car don’t go together in the same sentence in my experience. But this has been the exception. Chris, the sales rep, and Kyle in Finance were absolutely wonderful! together in the same sentence in my experience. But this has been the exception. Chris, the sales rep, and Kyle in Finance were absolutely wonderful! The dealership had a large selection of vehicles to choose from and we found just what we wanted. The above and beyond customer service continued even after the deal was made. Chris took us around the dealership introducing us to the staff in the service department and explained the process for bringing our new “baby” in for covered service and maintenance. What we really appreciated was the wonderful tutoring session he gave us on how to operate this car with all the innovations these new cars come with. So our brains wouldn’t explode, he covered all the basics and then extended an open invitation to come back for further help and assistance if we need it on the myriad bells and whistles of this phenomenon of engineering. Excellent car buying experience! More

Since I've been here service has been over the top. Also, if you do something yourself buy the dealer part. You'll save yourself a world of aggravation. And sometimes it really is worth paying someon Also, if you do something yourself buy the dealer part. You'll save yourself a world of aggravation. And sometimes it really is worth paying someone else to do it and get it done right. More