Findlay Hyundai Prescott - Service Center

I’ve been back to the dealer twice, and for the last visit I had a hitch applied to my 2024 Santa Cruz (which I Iove, but I wished they had a Santa Fe or Palisade based truck). The first time was to ad visit I had a hitch applied to my 2024 Santa Cruz (which I Iove, but I wished they had a Santa Fe or Palisade based truck). The first time was to adjust my headlights; to lower them because my Santa Cruz was purchased as a lifted (raised ground clearance) vehicle. Both jobs were done as correctly as I can tell as a consumer. I don’t get flashed with on coming traffic high beams anymore at night, and now I can tote my bike with the hitch which I am excited to try now. Grant checked me in and out both times. He has always been super courteous and friendly. They always beat their estimated time to complete the work, and that is always a happy surprise because I have more of my day to enjoy…Free. They have a good assortment of coffee and snacks to enjoy while I wait. I like to stroll and look at the new cars they have on their lot…which is always tempting since Hyundai makes good good cars. If they make a Truck from the Palisade platform and call it “The Dewey” (because I live in Dewey, AZ) I’d Get one…do the trade while I have the Santa Cruz in for its scheduled maintenance during which I know I’ll be comfortable waiting for because Findlay Hyundai In Prescott, AZ HAS SUCH A GREAT SERVICE “TEAM!” Thanks, Findlay Hyundai in Prescott, AZ for making my vehicle purchase worth it for the good service and friendly people selling and maintaining good GOOD vehicles. And Eric Foos has come out during both my service appointments and answered my questions about other models I’d looked at during my wait time-strolls on the lot (dreaming of A bigger Hyundai Truck). He knows about the cars I ask about, and I love to dream with good product details. Thanks Eric Foos, too! More

Everyone I have done business with since purchasing. My new Hyundai has been very helpful. My new Hyundai has been very helpful. More

I really appreciate the honesty in which Findlay does business. It's great to have a no xx approach business. It's great to have a no xx approach More

I was in and out quickly. Happy to see a charging station and internet service. Happy to see a charging station and internet service. More

Grant and the entire service team are so professional, personable, courteous. And helpful. My car was serviced in record time. Grant kept me posted along the way, which I definitely appreciated. If Sabin personable, courteous. And helpful. My car was serviced in record time. Grant kept me posted along the way, which I definitely appreciated. If Sabin had a part in servicing my car, I can’t speak to that because I did not meet him/her. I chose to wait during my warranty service and the waiting area was comfortable and offered complimentary beverages and snacks. I’ve had nothing but good experiences at Findlay Hyundai of Prescott, from the sale of my Palisade, to servicing it. I’d recommend this dealership to anyone. More

Great service. Like the status link where you can check on your car. Also the link where you approve service needed. Like the status link where you can check on your car. Also the link where you approve service needed. More

Eric was super helpful and patient when I came to just look at a certain car. I ended up taking it home that same day! look at a certain car. I ended up taking it home that same day! More

Nico listens. Nico listens. I d k who the other guy is or what he did Nico listens. I d k who the other guy is or what he did More

Your personal are outstanding. Very professional, knowledgeable, willing to listen to concerns. Good job done. Very professional, knowledgeable, willing to listen to concerns. Good job done. More

Grant is a great manager for your service department. He communicates clearly, always addresses details and concerns quickly, and recalls customers and issues throughout the duration of a repair. I trust He communicates clearly, always addresses details and concerns quickly, and recalls customers and issues throughout the duration of a repair. I trust him and feel confident about the work being done at your dealership. I choose to travel to your establishment because of the attention to detail Grant provides. More