Findlay Kia Las Vegas

Negligent service dept ruined our car Bottom line: Stay away from any dealership associated with Findlay. My wife and I purchased a 2015 Kia Certified vehicle from Findlay Kia, and 3 da Bottom line: Stay away from any dealership associated with Findlay. My wife and I purchased a 2015 Kia Certified vehicle from Findlay Kia, and 3 days later it wouldn't run. It had to be towed from our driveway. A week later, after daily attempts to reach Mark Olson (Sales Manager), and 3 attempts to contact the Finance Manager, we finally received an answer - Findlay doesn't do returns for any reason. It turns out that Findlay Kia's Service Dept had put over 13 quarts of oil in it (when the maximum that should be put in is 6 quarts). They had also serviced the motor mounts before we purchased the car, but they did not secure them afterwards. The engine was essentially sitting loose under the hood. The oil overage fatally damaged the engine. Fortunately, Kia Corporate upheld the warranty since it was a certified vehicle. They covered the cost of replacing the engine, the catalytic converter, and oil control valve. We don't live in Las Vegas, and we are glad that the repairs were completed by a different Kia dealership's service dept that is not affiliated with Findlay. Findlay's negligence put our family's safety at risk (the engine could have exploded), and we didn't feel like they took any ownership or expressed concern for what had happened. Their lack of responsiveness and concern was frustrating. No complaints about the salesperson we worked with. He was great. Our issue was with the service dept and the management staff. My extended family has had less-so, but nonetheless negative experiences at other Findlay dealerships. Simply put, I recommend staying away from any dealership associated with Findlay. More

Terrible Communication And Accountability We purchased a Certified, Pre-owned Sedona and it broke down two days later. Findlay Kia in Vegas has been very lax in resolving this problem, returni We purchased a Certified, Pre-owned Sedona and it broke down two days later. Findlay Kia in Vegas has been very lax in resolving this problem, returning calls or keeping us informed. Another Kia dealer found new motor mounts were not bolted securely. Engine runs very rough and blackens spark plugs. Still not resolved! I value the Kia brand, but after TWO bad experiences with Findlay St. George and this one in Vegas, I do not trust Findlay Kia to provide timely service and be accountable or concerned about the expense or stress their behavior causes. More

Over all customer service Nice customer service from the manager to sales agent. They are very helpful. I have a good deal for my trade in which is im very satisfied. Nice customer service from the manager to sales agent. They are very helpful. I have a good deal for my trade in which is im very satisfied. More

Excellent Customer Service The Sales Man ( Nigel ) at the Sahara Dealership was kind, patient, funny and professional at the same time!!. He worked diligently to find a vehicle The Sales Man ( Nigel ) at the Sahara Dealership was kind, patient, funny and professional at the same time!!. He worked diligently to find a vehicle that would fit my needs and budget!! And he did!! I would like to add the Findley team was also kind and friendly as well. Thank you All!! More

Findlay Kia We have purchased cars from Findlay Kia before and we continue to go back because we are always treated right everyone is always so nice the salesman We have purchased cars from Findlay Kia before and we continue to go back because we are always treated right everyone is always so nice the salesman is so knowledgeable and doesn’t make you feel rushed or pressured and is very honest so every time we’ve gone there we are always happy with our purchases and we continue to go back to the same salesman and the financing Department takes their time answers all your questions and wants to make sure that you’re comfortable with what you’re signing and that you understand what you’re signing we would definitely recommend them and we will definitely continue to go back to them for our car needs More

Great dealership! It was an easy process foe us to buy our 2nd brand new car at Findlay Kia. I also bought my Kia Sportage 2017 from the same dealership and I also didn It was an easy process foe us to buy our 2nd brand new car at Findlay Kia. I also bought my Kia Sportage 2017 from the same dealership and I also didnt have any problem buying from there before so I am a repeat customer. Tommy G is very helpful and straight forward. Asked us for our budget and he helped us find a car. Im glad we got the car my husband really wanted in the first place. The manager also is kind and helpful. Overall experience with Findlay Kia is exceptional! More

Thank you again ! From leasing my Kia Optima I wanted to purchase my next car which was the Kia Forte and I couldn't be happier , thank you ! From leasing my Kia Optima I wanted to purchase my next car which was the Kia Forte and I couldn't be happier , thank you ! More

Al Smith Overall good experience with them. When you arrive ask for Al he will help you get an amazing deal. Will recommend to friends and family . Overall good experience with them. When you arrive ask for Al he will help you get an amazing deal. Will recommend to friends and family . More

Best Car Buying Experience Travis Painter was absolutely amazing. Very attentive to our needs. He actually listened to what we wanted before making any suggestions. The process Travis Painter was absolutely amazing. Very attentive to our needs. He actually listened to what we wanted before making any suggestions. The process was quick and easy. No haggling just straight to it. Best experience I've had buying a car by far. Go see him.. tell him i sent you! -Nika More

Smooth Transaction Customer service was good. Tommy G. got straight to the point and gave me my options. Everyone was friendly. Ray from service took the time to extra p Customer service was good. Tommy G. got straight to the point and gave me my options. Everyone was friendly. Ray from service took the time to extra polish the car. When Ray couldn’t get a spot, he was personally gonna buff the car. More