Findlay Kia Las Vegas

Kia Niro purchase Great experience overall. Pretty seamless even with the finance guy, no bullying like past experience. James and James were kind and professional, h Great experience overall. Pretty seamless even with the finance guy, no bullying like past experience. James and James were kind and professional, hope the service department is as good or better More

great place to buy a car! Even though this dealership. Is further from my home than another Kia dealership, their great customer service , knowledgeable staff and no pressure s Even though this dealership. Is further from my home than another Kia dealership, their great customer service , knowledgeable staff and no pressure sales are what I like most. I have used their service department in the past and they are also awesome. More

New Kia Purchase The vehicle I picked out myself was nice. It was everything I wanted and good quality. My sales guy was pushy and pressured me into signing the offer. The vehicle I picked out myself was nice. It was everything I wanted and good quality. My sales guy was pushy and pressured me into signing the offer. He told me if I didn’t sign it then I’m showing the bank I’m unrealizable. When i told him I needed a minute to make a phone call he got irritated.. However, my finance manager was amazing and super helpful! He was great with customer service and was knowledgeable and explained everything thoroughly. More

Kia Telluride Buying a new car from Findlay Kia was an easy process from sales to finance to the delivery. We love our new Telluride and will enjoy it very much. Buying a new car from Findlay Kia was an easy process from sales to finance to the delivery. We love our new Telluride and will enjoy it very much. More

Amazing service! James and all the people of Findlay Kia were absolutely amazing beyond helpful. They made my buying a car experience hands down the best ever. James and all the people of Findlay Kia were absolutely amazing beyond helpful. They made my buying a car experience hands down the best ever. More

Stellar Customer Service This will be car number 5 and 6 (yes, I bought two this round). I will not go anywhere else. I worked with Justin Hong and he was a delight to work wi This will be car number 5 and 6 (yes, I bought two this round). I will not go anywhere else. I worked with Justin Hong and he was a delight to work with. Very knowledgeable and attentive. Findlay Kia made the whole process seamless. Highly, highly recommended! Kia automobiles are frankly amazing, and this dealership is in love with their cars and it shows. My next car will be a Kia and the dealership I choose will be Findlay Kia. More

IT WAS GREAT!!!!!! Everyone was excellent. I told them what I wanted to put down and what I wanted my payment to be. They made it happen. The sales guy Bill and my finan Everyone was excellent. I told them what I wanted to put down and what I wanted my payment to be. They made it happen. The sales guy Bill and my finance guy.( I don't remember his name but his office is next to the hall by the restroom.)were phenomenal. I have bought many cars. This was the best experience by far. Thanks guys you are the BEST!!!! More

Sleazy sales team Absolutely furious with this dealership and sales team! I called and specifically told Travis in sales what I was looking for before I came to the de Absolutely furious with this dealership and sales team! I called and specifically told Travis in sales what I was looking for before I came to the dealership. A Kia Soul with no money down and no more than $400 a month. I took a test drive with him in the Soul. I wanted to go through and see what we can get financing wise. Sometimes numbers work, sometimes they don’t. I had already been there a long time so I told him I was going home. I sent him all the documents he and the finance team needed to run the numbers. He texts me this morning and says his manager doesn’t want to talk about numbers over the phone because he worked so hard to get this done and wants to see how happy I am when I get my new Soul. I told him I wasn’t coming back until the numbers I’m looking for are in my range. He then asks what my plan was if the numbers he had weren’t ones I was looking for. I told him that was MY business. He then responds I guess we’re at an impasse then. Then responds they can do 500 a month with zero down. Is this common practice for your dealership to hold numbers hostage under your customers acquiesce to demands!? Is it not your jobs to run these numbers and accommodate customers!?! What kind of dealership is this!? I then get a call from someone else who says they can go lower. I tell them get me to 400 and I’ll come back. Oh my GM needs you here. No they don’t, they can talk to the bank without my presence. Then the GM calls and leaves a voicemail he needs me in the office. I told them if they get to 400 I’ll come back. Funny how it goes from 500 to just about what I wanted but not quite. I am seriously considering calling the BBB and filing a complaint! I am completely disgusted at this point. Do NOT shop here! More

Negligent service dept ruined our car Bottom line: Stay away from any dealership associated with Findlay. My wife and I purchased a 2015 Kia Certified vehicle from Findlay Kia, and 3 da Bottom line: Stay away from any dealership associated with Findlay. My wife and I purchased a 2015 Kia Certified vehicle from Findlay Kia, and 3 days later it wouldn't run. It had to be towed from our driveway. A week later, after daily attempts to reach Mark Olson (Sales Manager), and 3 attempts to contact the Finance Manager, we finally received an answer - Findlay doesn't do returns for any reason. It turns out that Findlay Kia's Service Dept had put over 13 quarts of oil in it (when the maximum that should be put in is 6 quarts). They had also serviced the motor mounts before we purchased the car, but they did not secure them afterwards. The engine was essentially sitting loose under the hood. The oil overage fatally damaged the engine. Fortunately, Kia Corporate upheld the warranty since it was a certified vehicle. They covered the cost of replacing the engine, the catalytic converter, and oil control valve. We don't live in Las Vegas, and we are glad that the repairs were completed by a different Kia dealership's service dept that is not affiliated with Findlay. Findlay's negligence put our family's safety at risk (the engine could have exploded), and we didn't feel like they took any ownership or expressed concern for what had happened. Their lack of responsiveness and concern was frustrating. No complaints about the salesperson we worked with. He was great. Our issue was with the service dept and the management staff. My extended family has had less-so, but nonetheless negative experiences at other Findlay dealerships. Simply put, I recommend staying away from any dealership associated with Findlay. More

Terrible Communication And Accountability We purchased a Certified, Pre-owned Sedona and it broke down two days later. Findlay Kia in Vegas has been very lax in resolving this problem, returni We purchased a Certified, Pre-owned Sedona and it broke down two days later. Findlay Kia in Vegas has been very lax in resolving this problem, returning calls or keeping us informed. Another Kia dealer found new motor mounts were not bolted securely. Engine runs very rough and blackens spark plugs. Still not resolved! I value the Kia brand, but after TWO bad experiences with Findlay St. George and this one in Vegas, I do not trust Findlay Kia to provide timely service and be accountable or concerned about the expense or stress their behavior causes. More