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Findlay Lincoln - Service Center

Henderson, NV

4.7
534 Reviews

534 Reviews of Findlay Lincoln - Service Center

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June 10, 2025

Courteous, helpful never pushy staff . . 2nd purchase, hopefully more .. salesperson JL is the best .. thx More

by aa2784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lamper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Platt is the best svc tech ... always has our best interests in mind ...a quality individual
Jun 10, 2025 -

Findlay Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Lincoln.

June 09, 2025

Service persons are so nice and keep you informed of progress on your car. The car is always clean and ready to go. More

by Lacanada4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Jose
Jun 09, 2025 -

Findlay Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Findlay Lincoln, we look forward to having you as a valued customer for many years to come!

June 07, 2025

The service department is great. The sales GM not so much. That is why I bought a Tesla instead. More

by lane6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Gilbert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Chiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith in service is excellent.
Jun 11, 2025 -

Findlay Lincoln responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 07, 2025

Great customer service. Communication was often and clear. Pleasant personality It was a pleasure to work with Austin More

by Kirk.williams
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 07, 2025 -

Findlay Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Findlay Lincoln, we look forward to having you as a valued customer for many years to come!

June 05, 2025

Amazing work, fast and professional I was treated with great respect and consideration for my needs. More

by mariarociohuerta
Recommend Dealer
Yes
Employees Worked With
Mr Keith Platt
Jun 05, 2025 -

Findlay Lincoln responded

Thanks for sharing your thoughts about your experience with Findlay Lincoln. We appreciate your business and hope to see you again soon!

June 04, 2025

Austin is amazing! Findlay Lincoln’s service department is the best! I would definitely recommend them! More

by BELGIANGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 04, 2025 -

Findlay Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Findlay Lincoln!

June 03, 2025

My name is Mr. C. J. I'm planning on trading my fantastic 2020 Lincoln continental in for a new 2024 or 2025 Lincoln SUV. The only reason why I'm trading in m More

by Mr Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH PLATT, SERVICE ADVISOR,
Jun 03, 2025 -

Findlay Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Findlay Lincoln, we look forward to having you as a valued customer for many years to come!

June 02, 2025

Always helpful and courteous. Very friendly people. Dealership is clean and very comfortable while waiting. More

by doty.dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Chiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Almassy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Findlay Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 02, 2025

Service advisor Austin was excellent five stars and explained issues with the car and future maintenance concerns More

by HERLIHY66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin service a DC visor five stars
Jun 02, 2025 -

Findlay Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Findlay Lincoln!

June 02, 2025

Service advisor was honest and upfront with me. he also did a good job communicating with me during the whole process. More

by CHRISTIANBALTAZAR74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Marquez
Jun 02, 2025 -

Findlay Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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