496 Reviews of Findlay Lincoln - Service Center
This is our 6th car we have purchased from Findlay , with Don Lewis as our rep. Don is very professional, and customer oriented, and we would certainly continue with him in the future. Our concern is that t Don Lewis as our rep. Don is very professional, and customer oriented, and we would certainly continue with him in the future. Our concern is that there never seems to be anyone to answer the telephone. This session is actually the third time we have been extremely frustrate in trying to reach someone by phone , (no matter which of the 4 numbers we try),) Last year Don was good enough to contact the Service Mgr., after a lengthy discussion with him , and his apologies, he assured us it would not happen again. But, the same problem existed again this year. After several hours of no response on the phone, we were exhausted, and resigned to call Don on his cell phone.. An hour later he responded, and resolved the issue.. We are long customers of Findlay, (long before you moved to Henderson), but because of this frustration we are considering another dealer...one with consideration enough to answer their phone! More
Service was performed at a high level. They did some warranty work in a timely manner. Worked with John Chiles who is very competent & professional. They did some warranty work in a timely manner. Worked with John Chiles who is very competent & professional. More
Shawn is wonderful! He helps us with all our technology issues! Staff is extremely courteous and helpful. He helps us with all our technology issues! Staff is extremely courteous and helpful. More
Kieth was awesome I was in and out he took great care. good customer service. good customer service. More
Pretty good actually. Comfortable seating, good paper products. Definitely will be getting serviced here again. Comfortable seating, good paper products. Definitely will be getting serviced here again. More
Fantastic experience! The team made it super easy to schedule. They were quick and communicated effectively. Great team! The team made it super easy to schedule. They were quick and communicated effectively. Great team! More
The service rep, Keith, was professional & courteous. The service was completed the same day. The shuttle driver was timely & professional. This dealership is A++. The service was completed the same day. The shuttle driver was timely & professional. This dealership is A++. More