Findlay Lincoln - Service Center

My car needed attention and I made an appointment for service and inspection. Service completed and inspection completed with no extra charges. Very happy with that. Austin is a very good asset for yo service and inspection. Service completed and inspection completed with no extra charges. Very happy with that. Austin is a very good asset for your company. Thanks again. Michael More

For me the only trusted dealer/repair facility since year 2000 with my Towncars and Mercurys. The cars are always In such good driving conditions that plans to replace with newer models are automatically eli 2000 with my Towncars and Mercurys. The cars are always In such good driving conditions that plans to replace with newer models are automatically eliminated! Thanks Findlay’s great team’ More

Always great and thorough. Work gets completed on time. Expensive but worth the effort overall. Work gets completed on time. Expensive but worth the effort overall. More

The adviser keith is great at customer service and excellent at getting the extended warranty to take care of the repairs and work was finished in a timely amount of time considering it was a lot of w excellent at getting the extended warranty to take care of the repairs and work was finished in a timely amount of time considering it was a lot of work More

Keith at Findlay Lincoln gave me a loaner car and took care of my headlight assembly problem. Thank you very much. I was very pleased with the service. care of my headlight assembly problem. Thank you very much. I was very pleased with the service. More

My front left tire was no longer usable after driving over a highway rock. My 2024 Navigator had 1100 miles on it. Austin did an exceptional job expeditiously orchestrating a replacement. over a highway rock. My 2024 Navigator had 1100 miles on it. Austin did an exceptional job expeditiously orchestrating a replacement. More

Personnel worm knowledgeable and courteous and very informative service to the vehicle was excellent. Thank the crew for a job well done informative service to the vehicle was excellent. Thank the crew for a job well done More

Let me tell ya! - my service rep (Jose Marquez) was a lifesaver!! It's a thing when you are under stress and don't quite think clearly in a hot car. I parked my car - my service rep (Jose Marquez) was a lifesaver!! It's a thing when you are under stress and don't quite think clearly in a hot car. I parked my car and went to get out- the door wouldn't open! I tried the latch several times but to no avail. So I climbed over the seat to exit from the passenger side several times, opening and closing the door from the outside but to no avail. Totally frustrated- I called Lincoln service. I know this sounds simple- I think Jose heard the panic in my voice. After listening to me panicking Jose calmly suggested I roll the window down and open the door from the outside. DUH- why didn't I think of that?!!! He had the door handle fixed in no time, had the car washed and expedited my oil change. Always excellent service at this dealership. And always quick thinking professional employees helping to make the experience most positive. Thanks Jose and the team at Findlay Lincoln, Henderson, I highly recommend your services!! More

The service is always good the staff is very friendly and helpful the dealership is always clean helpful the dealership is always clean More

They owe me a refund ! They lied to me and when I asked for my keys back they made me wait a long time! Bad customer service They lied to me and when I asked for my keys back they made me wait a long time! Bad customer service More