Findlay Nissan Henderson
Henderson, NV
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The most dirty unprofessional dealership I have ever entered. The associates stand around in cheap suit coats or fanny packs smoking outside the entrance doors. Do not waste your time. entered. The associates stand around in cheap suit coats or fanny packs smoking outside the entrance doors. Do not waste your time. More
If I could put a negative star I would. My wife went into this place after they called her many times to turn in her lease into a new Nissan lease with no strings attached. Told her we will take care of the this place after they called her many times to turn in her lease into a new Nissan lease with no strings attached. Told her we will take care of the remaining months on your lease, for signing a new 3 year lease . She wanted to a new car and thought why not. She asked a few times if this was the bottomline and even read the lease. I read the lease. Some how, one way or another there was added paper work and now was liable for the remaining 7 months on her lease AND the new lease. In God s green earth I have no idea why an Ivy league educated person like my wife would have turned in her car and pay 7 months remaining and take on another car payment. Literally had two car payments for 7 months and had one car. SCAM!!!! I went in and confronted the manager Matt Cavanaugh after he was very rude and upset my wife over the phone. When I went into the store, he only told me to have a good day and to never come back. I have never been so upset in my life. I cant believe a big company like Nissan can let this happen or even have a mananger like Matt Cavanaugh is besides me. I will now and forever, let everyone know about what happened. I will always let anyone who wants to know what happened to us and do anything I can to keep potential Nissan buyers away from this place. PLEASE do not go there. I cannot believe the SCAM that was pulled and we could not do anything about it without affecting our credit. Matt Cavanaugh I hope you are fired by now. I am astonished, hurt, and fully taken advantage of. Karma...thousands of dollars that you probably pocketed. Have a good day as you told me and 86th me ...who says that anymore? If anyone has suggestions that can help us, please let me know. My email is cvg30@yahoo.com More
I bought my car here with the help of the Salesman Jimmy, he has great customer service skills, everyone was very kind, I got everything I was looking for and more,, thanks jimmy. he has great customer service skills, everyone was very kind, I got everything I was looking for and more,, thanks jimmy. More
I just bought my car here with my husband and was very happy with the customer service. I had Arsenio has my salesperson and I couldn't believe how knowledgeable he was about cars. he was extremely nice a happy with the customer service. I had Arsenio has my salesperson and I couldn't believe how knowledgeable he was about cars. he was extremely nice and helpful. More
** Buyer Beware ** My Salesman told me one thing about the "Out the Door" price and when I got back to the Finance Dept. 1) Caught them changing price on paperwork, called them out and they corrected that the "Out the Door" price and when I got back to the Finance Dept. 1) Caught them changing price on paperwork, called them out and they corrected that error after challenging it (I had a text message from Salesman) but refused to honor the 2nd part of the deal. My Salesman bad mouthed the dealership next door (Towbin), told me Henderson Nissan would not play games but yet thats exactlty what they did. In my opinion, they are no better than the dealership they bad mouthed. I should have gotten up and walked out at that point but I didn't... If I had it all to do over I would have left. The car is fine but in my opinion, I am not impressed with this dealership. They sold the car, they win, but I wouldn't go back and I suggest anyone else be careful. More
We have now bought 4 cars from this dealership. Three(2 within a day of each other!) of the cars where purchased from Chris! He is an awesome sales patient, and knowledgeable. I would recommend him to any within a day of each other!) of the cars where purchased from Chris! He is an awesome sales patient, and knowledgeable. I would recommend him to anyone looking to buy a Nissan. More
They were friendly honest and fast didnt play hassle games. We told them what we had to trade in a 2008 versa and how much for down payment they are the best and we will always take our buisness to them games. We told them what we had to trade in a 2008 versa and how much for down payment they are the best and we will always take our buisness to them. More
I recently sent a few requests out online to some dealerships to get information on cars in my price range. I was pleased to see that within 3 minutes of sending a request I was contacted by Robert dealerships to get information on cars in my price range. I was pleased to see that within 3 minutes of sending a request I was contacted by Robert Stewart, the Internet manager at Henderson Nissan. He was very helpful on the phone and answered all of my questions and concerns. I decided to go in and meet with him. I knew within 5 minutes of meeting Robert that I could put my trust in him on helping me find the right car. I decided to buy a new Nissan sentra. I am so happy with it! This was my first time at Henderson Nissan but because of Robert Stewart my overall experience was phenominal! I will definitely send everyone I know over to this dealership to buy their cars from Robert. Had it not been for Robert's incredibly quick response time I might have never known what a perfect fit the sentra is for me! Thank you Robert Stewart and Henderson Nissan! More
Kevin and Matt were awesome in helping me find the Altima that worked for me and for my budget! Thank you very verycool very much, Henderson Nissan! !! that worked for me and for my budget! Thank you very verycool very much, Henderson Nissan! !! More
Beware of the typical sales manager promising you a product upgrade such as from the conventional radio to a satellite radio as being part of the deal (of course, before you sign contract) and then ren product upgrade such as from the conventional radio to a satellite radio as being part of the deal (of course, before you sign contract) and then renege and try to give you a cheap after market substitute. Get it in writing as their verbal promise (more than crap) is not worth anything. Do not trust them. Better still walk away!! More