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Findlay Subaru Prescott
Prescott, AZ
244 Reviews
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Showing 244 reviews
November 12, 2018
GREAT TO WORK WITH--NEGOTIATE IN EARNEST! I WAS VERY HAPPY WORKING WITH "WILLIAM AND NICOLE VINSON "AT FINDLAY SUBARU IN PRESCOTT, AZ" I AM WRITING THIS AFTER READING A CUSTOMER THAT SOMEONE I WAS VERY HAPPY WORKING WITH "WILLIAM AND NICOLE VINSON "AT FINDLAY SUBARU IN PRESCOTT, AZ" I AM WRITING THIS AFTER READING A CUSTOMER THAT SOMEONE WAS DISSATISFIED BECAUSE THE DEALERSHIP WOULD NOT GIVE UP $800 DIFFERENCE. MY OPINION IS THAT HE WAS NOT INTERESTED IN BUYING BUT JUST BEING HARD TO DEAL WITH. FINDLAY AND I WERE $700 DIFFERENT AND I 0FFERED TO SPLIT THE DIFFERENCE AND I AM IN MY DREAM CAR--2018 SUBARU CROSSCKEK. SOME DEALERSHIP ARE OUT THERE TO GET ALL THEY CAN--HOWEVER THERE ARE DEALERS OUT THERE THAT REALLY WANT TO DEAL HONESTLY--I BELIEVE THAT FINDLAY SUBARU IS ONE OF THOSE COMPANIES. More
by RON PFEIFFER
Employees Worked With
William Vinson, Nicole Vinson
September 21, 2018
Web Buying Experience Tried buying our first Car in Prescott Arizona at Findlay Subaru Prescott. Send a message via email web site and spelled out my requirements didn’t Tried buying our first Car in Prescott Arizona at Findlay Subaru Prescott. Send a message via email web site and spelled out my requirements didn’t want to waste their time or mine and did not want to play any games. I selected a car from their inventory supplied them with VIN and asked if they could do the new car at invoice price. I supplied the following info on my trade; make, model, mileage, and VIN with clear title. I researched my trade and was firm on a price for my trade and would pay the remainder in cash. I received a phone from dealer web staff that they could meet my requirements with the except of the price for my trade due to they needing to see and inspect it. We planned to meet the next morning at the dealership so they could inspect my car and see the clear title. My wife and I arrived at the dealer on time and requested the reps I talked to only to find out they were not available. Another Salesman requested our names and stated he would be right back with the paper work. I told him I was not happy with this situation of dealing with another sales representative. We were then greeted by the General Manager of the dealership and I voiced my concerns to him. He assured me they would do all they can to earn my business. To make a very long story short. After three days of negotiation, I lowered my price on my trade in and we were then about $700.00 to $800.00 difference from completing the deal. Sorry to say, the General Manager stated he couldn’t do it. I stated that he was willing to loss the deal over $700.00 to $800.00 and he stated “Yes”. So, the moral to my story is don’t waste your time like I did and don’t do any negotiating through their Web Site. More
by Frank G
Employees Worked With
Dave M
June 26, 2018
Happy Camper Just leased a new 2018 Forester from Will Vinson. Very pleasant and hassle free experience. The entire staff at Findlay's is very professional. They a Just leased a new 2018 Forester from Will Vinson. Very pleasant and hassle free experience. The entire staff at Findlay's is very professional. They all made the process enjoyable.. More
by retiredCHP
Employees Worked With
John Van Winkle, Mark Falk, Joe Porto
April 24, 2018
HASSLE FREE AND GOOD PEOPLE I PURCHASED A 2018 SUBARU FROM FINDLAYS WITH NICOLE AND WILL. BEST EXPERIENCE OF EVER IN PURCHASING A CAR. THEY ARE NOT THE USUAL CAR DEALERS THAT PRE I PURCHASED A 2018 SUBARU FROM FINDLAYS WITH NICOLE AND WILL. BEST EXPERIENCE OF EVER IN PURCHASING A CAR. THEY ARE NOT THE USUAL CAR DEALERS THAT PRESSURE AND MAKE IT A HASSLE TO HAVE IT DONE. I RECOMMEND THEM 100%. THANKS NICOLE, WILL AND THE REST OF THE STAFF. RON PFEIFFER More
by RON PFEIFFER
Employees Worked With
William Vinson, Mark Falk, Michael Hoyt, Nicole Vinson
April 03, 2018
Findlay Subaru is the way to go Great service very nice staff. We felt well taken care of and thought Jim answered all of our questions and explained aspects of the car and price ve Great service very nice staff. We felt well taken care of and thought Jim answered all of our questions and explained aspects of the car and price vey well. We walked out of the dealership feeling great about our new purchase. We also had our 1 1/2 year old daughter with us and everyone was very accommodating. We would definitely recommend the dealership and Jim to anyone looking for a great car buying experience. More
by Suby
Employees Worked With
Joe Porto, Jim Rosenau
March 31, 2018
Great experience, Friendly staff There is so much right with this company, Its hard to know where to start. The overall experience was easy and the staff were extremely helpful and f There is so much right with this company, Its hard to know where to start. The overall experience was easy and the staff were extremely helpful and friendly, particularly James Rosenau, Marl Falk, Bobby, John and Joe the finance guy. I would recommend this dealership to anyone in a heartbeat. Thank you all. More
by The Major
Employees Worked With
Joe, Bobby Speakman, John Van Winkle, Jim Rosenau
March 31, 2018
best car buying experience ever! There are 3 people who made this experience a success. I went in to trade in a 2012 Imprezza and I ended up trading in not only that car but also my There are 3 people who made this experience a success. I went in to trade in a 2012 Imprezza and I ended up trading in not only that car but also my 2015 Lexus NX F sport as well. I began with MARK FALK who was able to discuss my options in detail with me, which is what changed my mind on trading in both cars for one new 2018 automobile. The salesperson I spent literally hours with was JIM ROSENAU . If it had not been for his patience and knowledge, I don't think I would have ever closed the deal. Jim was a very unique salesperson in all my years of buying cars; no high pressure; a good listener (needed to understand my concerns and goals): and always pleasant and seemed pleased to see me two days straight. (I would have been quite weary of me--grin). Then the closing with JOE PORTO, who was likewise very patient with me and extremely good at his job . Both Jim and Joe called to followup and I thought that was an extra plus. More
by hyuandai site
Employees Worked With
Joe Porto, Mark Falk, Jim Rosenau
March 28, 2018
An example to other dealerships Ahamed, Jake, Mark and Joe made my first experience with a dealership easy and stress free. No hard sell, just real, good help and service. I love m Ahamed, Jake, Mark and Joe made my first experience with a dealership easy and stress free. No hard sell, just real, good help and service. I love my new (pre-owned) Subaru Forrester. More
by LaurieD.
Employees Worked With
Joe, Ahamed Barakath, Jake Nelson, Mark Falk
March 23, 2018
"Best Experience " I would definitely recommend Findlay Subaru of Prescott, and I credit that to the great car buying experience I had last month. I want to thank Greg H I would definitely recommend Findlay Subaru of Prescott, and I credit that to the great car buying experience I had last month. I want to thank Greg Hawthorn- he really works hard to make the customer happy and satisfied with their purchase. I appreciated the no pressure approach he has to his customers. Also I like to thank John Van Winkle for the follow-up after the sale. You have a great team at Findlay Subaru of Prescott ! More
by kberg2018
Employees Worked With
John Van Winkle, Greg Hawthorn
March 12, 2018
Great experience My daughter and I visited Jake Nelson at Findlay Subaru on Saturday to get her a more reliable car than she had. She is a full time college student, w My daughter and I visited Jake Nelson at Findlay Subaru on Saturday to get her a more reliable car than she had. She is a full time college student, with a part time job. Jake Nelson had her test a couple of different cars he thought she might be interested in. She loved the first one, and he helped us get her to a payment she could afford on her small income. We were both happy with the experience and with Jake. I highly recommend! More
by jmcmains
Employees Worked With
Jake Nelson
