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Findlay Subaru Prescott
Prescott, AZ
222 Reviews
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Showing 222 reviews
March 30, 2013
I sent an offer to Tim's Subaru through the Subaru website. The offer was linked to a particular stock # and was accepted on the 29th of the month. I had to complete the transaction by the next day in website. The offer was linked to a particular stock # and was accepted on the 29th of the month. I had to complete the transaction by the next day in order to get it on the books for the month. I called before driving 90 minutes to the dealer just to verify the final price and get clarity on a couple of questions. That is when the sales person said "you wanted a base model right?" I said "no, my offer was for a Premium". The response was "that car was sold a couple of weeks ago and the price will be $2k higher for the one you want. Classic bait and switch. The staff seemed friendly enough but the sales tactics are underhanded at best. You may have a good experience there but buyer beware, they are not above bait and switch tactics. More
by ErinStringer
Employees Worked With
Mark Falk
Helpful November 07, 2010
My experience with Dennis was great in every way. I started my search for a new vehicle on-line and Dennis's response was quick, professional, and honest. After arriving at the dealership, Dennis was started my search for a new vehicle on-line and Dennis's response was quick, professional, and honest. After arriving at the dealership, Dennis was courteous and knowledgeable. I left with the vehicle that I had been searching for at the price that I wanted. I highly recommend that you contact Dennis if you are in the market for a new vehicle. The total time that I spend at the dealership including a test drive, price negotiations, financing, and taking delivery of the vehicle was 4 1/2 hours. My thanks go out to Dennis and all those involved with my purchase. Thanks! Sue Neimy More
by sneimy
Employees Worked With
Dennis Stensby
