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Findlay Subaru Prescott

Prescott, AZ

4.8
222 Reviews

3230 Willow Creek Rd

Prescott, AZ

86301

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Showing 222 reviews

March 07, 2024

Everyone I dealt with was extremely helpful. The overall knowledge of the product inventory was excellent. The only negative experience was the time waiting to speak with the finance departmen More

by patconm1
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keegan Yount 10, Bobby Speakman, John Van Winkle, Mark Falk, Jesus Soria
Mar 12, 2024 -

Findlay Subaru Prescott responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

February 20, 2024

absolutely the best experience buying a car i have ever had!! everybody i dealt with was outstanding More

by STAN5261
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ward
Feb 23, 2024 -

Findlay Subaru Prescott responded

Thank you so much for taking the time to post your review, we are grateful and appreciate your business. Not only did you have an outstanding experience buying your new Subaru, but you also got an outstanding vehicle. Enjoy! We are here for you if you need anything else.

January 30, 2024

Fantastic team of people good service from beginning to end we were quite happy happy with the car too More

by williamarnol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny
Feb 01, 2024 -

Findlay Subaru Prescott responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 30, 2024

Great Customer Service and process in purchasing vehicle. This my fourth vehicle from them and always use them for service and parts. I was hoping for more on my trade for being a repeat customer. I was told More

by Iamsam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca McClure, John Van Winkle, Jesus Soria, John Ward
Feb 01, 2024 -

Findlay Subaru Prescott responded

Hi, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. If you would be willing, please reach out to us at (928) 771-6900 and we will do our best to make this better.

January 08, 2024

Have dealt with this dealer since they began business here in Prescott and have been well satisfied. More

by dontax1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Frank
Jan 11, 2024 -

Findlay Subaru Prescott responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 08, 2024

They offer prompt, courteous service. Everyone is very pleasant and helpful. I highly recommend them. More

by Nancy G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Frank, Jesus Soria
Jan 11, 2024 -

Findlay Subaru Prescott responded

Hi Nancy, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 05, 2024

Everything that needed to get done was done and I had a loaner car for the long visit. More

by sandave
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Soria
Jan 07, 2024 -

Findlay Subaru Prescott responded

Hi Sandave, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

December 06, 2023

Very cordial, professional and honest. We drove from Tucson to buy there as the dealership in Tucson was not trustworthy. More

by Direwolf92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Falk, Jesus Soria, John Ward
Dec 08, 2023 -

Findlay Subaru Prescott responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 07, 2023

AWESOME! !! Absolutely the best vehicle purchase and the kindest, most customer service-oriented dealership staff I've ever encountered! My 3rd Subaru, and it' More

by bufflowgal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe "Angel" Maciel and our Finance man, John Van Winkle, Mark Falk
Nov 10, 2023 -

Findlay Subaru Prescott responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent!

October 11, 2023

They did a great job on serving the Subaru and keeping me informed when ready. More

by Mthiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Frank
Nov 10, 2023 -

Findlay Subaru Prescott responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

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