Findlay Toyota - Service Center

Emilio was my service adviser and he is the most kind, caring and sincere adviser that I have ever had. He makes you feel like family! caring and sincere adviser that I have ever had. He makes you feel like family! More

I had my oil change yesterday. I had forgotten to tell them I wanted wiper blades changed. I got a call from Justin, the associate that was helping me, asking if I wanted them chan I had forgotten to tell them I wanted wiper blades changed. I got a call from Justin, the associate that was helping me, asking if I wanted them changed. I missed the call. Justin replaced them today. I’m very happy with the service I received. More

Findlay is the best for all your Toyota needs. Great customer service and my repairs are always done competently. Thank you! Great customer service and my repairs are always done competently. Thank you! More

On the evening of Wednesday, June 15th, my catalytic converter from my 2022 Tundra Platinum (pulling our Sea-Doo) was stolen when I was parked at the Hilton Lake Las Vegas parking garage. Living in San converter from my 2022 Tundra Platinum (pulling our Sea-Doo) was stolen when I was parked at the Hilton Lake Las Vegas parking garage. Living in San Diego, we've used this hotel before as a stopover for houseboat trips on Powell and Mead without mishaps. This time, someone bit me. I was stranded with the rest of the caravan of people moving onward. I started making calls and it seemed as we may have completely lost our vacation. Shoutout to these guys at Findlay! Especially, Will in service and Jesse in parts. These guys found a replacement cat in LA and was able to get it shipped with the necessary gaskets to be received Saturday morning. They had the cat installed and I was on my way by 11:30AM Saturday. Just a quick little note about Will. During my difficult time of explaining to my kids about a lost vacation, Will noticed how frazzled and stressed this situation put me in. Will talked to me as a friend, not a service advisor and calmed me down. He also was able to get us a loaner car when earlier, he mentioned none were available. He made this difficult experience manageable, and I can't thank him enough. In talking to my insurance, she was amazed they were able to get me back on the road so quickly. In these times where cats are stolen like they are, inventory is scarce. I guess we just got lucky but without the sense of urgency from these guys at Findlay, who knows how long I would have been stuck. Thanks again to the entire team! More

Friendly staff. Very thorough with the services done. They updated me step by step on everything. Very thorough with the services done. They updated me step by step on everything. More

So normally I’m very happy with the service I have received in the past. I don’t usually have the car washed during service. But, this time I did. I had also asked Thomas if they could Vacuum the inte received in the past. I don’t usually have the car washed during service. But, this time I did. I had also asked Thomas if they could Vacuum the interior and floors. As I am going on a trip. When I got the car it hadn’t been vacuumed at all so I sent it back to be done. When I arrived at home I noticed that they only did the front floors and seats. The back hadn’t been done. I sent it back once and can’t believe they still did it half assed. If I didn’t have a service contract I would not be returning for service. Very poor customer service this last time. Although Thomas was Great More

I love this dealership. I have had my car serviced there twice now and the staff are great, the facilities clean and comfortable for waiting. They also provide excellent per I have had my car serviced there twice now and the staff are great, the facilities clean and comfortable for waiting. They also provide excellent perks like a free uber ride if needed, descent espresso/coffee and snacks. Unexpectedly the service rep I used also was able to get me non-toyota parts and have them installed on my 4runner (springs). I love this place. Try it and see. More

From buying experience to accessories purchase and installation to regular servicing this dealership has done an excellant job of customer service! My 2020 Corolla XSE Hatchback has performed FLAWLESS installation to regular servicing this dealership has done an excellant job of customer service! My 2020 Corolla XSE Hatchback has performed FLAWLESSLY, too! With their concierge service for home to home pickup and dropoff and constant communications I have been relaxed with the knowledge of being cared for as a valued consumer. I have not had this level of quality care in a very long time. Not a single issue with any phase of working with this dealership. I am very satisfied with my Corolla performance, comfort, safety and style. ZERO recalls also and how many vehicles can say that now with all the problems cropping up industry wide? I highly recommend this dealership and the Corolla XSE Hatchback! (With 6 speed manual transmission!) More

Steven Chapman is the best; always takes care of any issue we may have with our Tacoma! Always a pleasure to work with such a professional! issue we may have with our Tacoma! Always a pleasure to work with such a professional! More

Easy scheduling, fast service, quality work, and my service technician (Alex) was superb! Highly recommend Findlay Toyota. service technician (Alex) was superb! Highly recommend Findlay Toyota. More