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Findlay Toyota

2.4

38 Lifetime Reviews

7733 Eastgate Rd, Henderson, Nevada 89011
Call (702) 566-2573

Latest Reviews

September 11, 2017

"Fluctuating Prices..."

- sad customer

I have been a customer of Findlay Toyota's for over two years. I am at a point where my Toyota only needs maintenance every six months or so.... I have always tried to use a TOYOTA coupon when available and my service goes down to about $60. I have notice though, that the service price fluctuates depending on the service writer. Sometimes it's as the coupon state's ($56.95 including all shop fees, plus tax) , which comes out to a little under $60 dollars. Most times, I don't bother with a dollar or so either way, but this last visit I decided to question it. Here's the way my invoice read: LABOR AMOUNT 24.52 PARTS AMOUNT 55.43 GAS,OIL LUBE 0.00 SUBLET AMOUNT 0.00 MISC. CHARGES 5.13 TOTAL CHARGES 85.08 LESS INSURANCE 23.00 (Whats this ?, I don't have insurance, so I guess my original charge was $85.05) SALES TAX 4.99 Total 67.07 ...and here's what Thomas Rayl, Service Director, said about the charged amount, " I don't see anything wrong with this invoice, it is fine". I attempted to contact Findlay Toyota Management regarding this issue meeting with negative results.....When going to this dealer always ask for the "OUT THE DOOR PRICE" before agreeing to the service....

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Employees Worked With

Thomas Rayl, John Barr

August 28, 2017

"Service Experience"

- Whitemike

Chelsea Gerlak is the best Service Specialist I have ever had at any Toyota Dealer. I highly recommend her!!!! I will never go anywhere else and will always use Findlay Toyota Service Department for all my needs...

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Employees Worked With

Chelsea Gerlak

August 18, 2017

"Customer service "

- Rsholly

Thank you Matt Stanley for all your friendly service and helping me on getting Me the information I needed to know to get my car service

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Employees Worked With

Matt Stanley

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Photos & Amenities

  • After Hours Drop-Off
  • Children
  • Authorized Accessories Store
  • Authorized Parts Store
  • Free Drinks
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines