Findlay Toyota - Service Center

I was very pleased with the service I received. Justin was very attentive and a good communicator Justin was very attentive and a good communicator More

Hello I live in East Las Vegas rather close to another Toyota dealership I will not mention name that I've been going to since I bought vehicle I didn't like the changes they made since a new owner took o Toyota dealership I will not mention name that I've been going to since I bought vehicle I didn't like the changes they made since a new owner took over. So I made a big mistake and took it to Findlay toyota and Mr. Thomas Tran. I had this service done July 21st 2021 less than year ago it has stuck in my head every since that day I have barely had time to sit down and write this but people should know. I have never been treated like I didn't deserve to be someplace like I did then they were getting rid of there courtesy rides I ask about it mr.Tran ask me if I have cell phone which I had left in my brother's truck the night before so I said no he said he would not get me a ride because he doesn't know who I am well you have my 70,000 dollar truck I just figured you might atleast try nope so I called my brother to pick me up I did not talk to Mr Tran who was my service advisor at that time most of you can understand why. I was there for oil change and tire rotation I got on highway got up to speed limit and my truck is shaking never done that before so im guessing someone didn't balance my tires I'm not sure not a mechanic I just know when I take it to Toyota near me that doesn't happen so I thought about going back but the thought of seeing Mr.Tran just didn't sit well with me so I figured I will have the place I go to look at it also the dealership was full of people that didn't get courtesy rides alot more people than usual I'm guessing so I had very bad experience was treated rudely by Mr.Tran and they could not rotate my tires properly I would not think that would be very hard but I was wrong so all in all I will never step foot in Findlay Toyota again also got my loan for my Sequoia and the last three vehicles I bought from Toyota thru Toyota and have been treated as a loyal customer from everyone else I've dealt with I know it's been almost a year since I had work done but I needed to do this I'm guessing he's probably not still there if he treated other people like this but this is my review I would suggest going to any other Toyota place only because of way I was treated and the tire thing just my opinion. Shawn M Hughes More

Very courteous, honest and car is ready when they say it will be. You will never be disappointed! will be. You will never be disappointed! More

Findlay Toyota’s service representative, Richard, was attentive and professional. I have only had good dealings with Finlay Toyota. They are the only place I will take my Highlander for service because t attentive and professional. I have only had good dealings with Finlay Toyota. They are the only place I will take my Highlander for service because they are very trustworthy. Thank you for another stressless appointment. More

I worked at Findlay Toyota for seven years i know longer work there but I buy all my vehicles and get all my service done there to this day , Findlay Toyota is a five star company to Say the least. work there but I buy all my vehicles and get all my service done there to this day , Findlay Toyota is a five star company to Say the least. More

First time I brought my vehicle for service and found out that this dealer is clean, well organized and advisor (David David) was so helpful. that this dealer is clean, well organized and advisor (David David) was so helpful. More

Always a pleasant experience at Findlay Toyota! !. Thank you Richard Castillo !! i give you 5 stars!!! !. Thank you Richard Castillo !! i give you 5 stars!!! More

Pleasant experience . Service advisor was knowledgeable & kind. Tony Perez. The wait was pleasurable because of free coffee & water offered. Will return in the future when Service advisor was knowledgeable & kind. Tony Perez. The wait was pleasurable because of free coffee & water offered. Will return in the future when needed. Nice atmosphere. More

The person that was helping me is Justin. He is very helpful and friendly. The waiting time for oil change is within an hour. The waiting lounge is clean and spacious, I enjoyed their free He is very helpful and friendly. The waiting time for oil change is within an hour. The waiting lounge is clean and spacious, I enjoyed their free coffee machine very much 💕 More

I have been bringing my Toyotas for service for the past 7+ years. Everyone I have ever dealt with has been top notch. This visit I was greeted by Matt Stanley. He quickly found and scheduled the service 7+ years. Everyone I have ever dealt with has been top notch. This visit I was greeted by Matt Stanley. He quickly found and scheduled the services my Toyota Highlander needed, got me an UBER ride home & called me with an update. Not long after, he called to let me know my car was ready, had an UBER pick me up. I immediately felt the difference in my car as soon as I started driving. Kudos to your mechanics. More