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Findlay Volvo Cars Las Vegas
Las Vegas, NV
1,028 Reviews
Findlay Volvo Cars Las Vegas was established in 2018. It is part of the Findlay Automotive Group which began in 1961 right here in Las Vegas. Findlay Automotive Group is a family business. Founded by Pete Findlay who was a fighter pilot in World War 2. After coming home from the war Pete owned and operated a gas station in the tiny town of Panaca, Nevada. Eventually he moved his family to Las Vegas and opened a used car lot. Then in 1961 he opened Pete Findlay Oldsmobile. In those days there were less than 70,000 people living in the entire Las Vegas Valley.
The valley is now home to nearly 2 million people. As the area has grown we have kept pace with it. We now have more than 30 locations across 6 western states. Despite all of this growth we still remain a family business. Pete Findlay's son Cliff is the CEO and Cliff's three sons Justin, Robby and Nathan manage operations at various locations. Our success and extraordinary growth is a result of hard work, wise leadership and above all else strong relationships.
Our commitment to Las Vegas: From the beginning Findlay has strived to give back to the community that has made our growth possible. Every Findlay location takes seriously its responsibility to actively working to improve its community. Findlay Volvo Cars Las Vegas is no exception you'll see us participating in blood drives, toy drives, food drives, and all manner of charity work. It's part of our business plan.
Our commitment to our North Las Vegas, Boulder City, Henderson, Nellis AFB, and Sloan customers: In both servicing your vehicle and assisting you in purchasing a vehicle we are committed to providing an excellent customer experience to everyone, every time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,028 reviews
Verified Customer
July 25, 2026
Here’s a balanced and professional review you can post: I had a great experience with the service department at Findlay Volvo, especially with my service advisor. I had just purchased my Volvo, an post: I had a great experience with the service department at Findlay Volvo, especially with my service advisor. I had just purchased my Volvo, and within the first week, I ran into an issue that needed to be repaired. Since the vehicle was so new to me, the warranty hadn’t yet synced into the system, making it difficult to verify my coverage. Instead of simply telling me to wait, my service advisor Jerrett went above and beyond. He made several calls, did his due diligence, and took the time to track down the warranty information. Thanks to his persistence, he was able to confirm that my vehicle was covered, and the repair was completed under warranty. I really appreciated his professionalism, patience, and willingness to help resolve what could have been a frustrating situation. Customer service like this makes a big difference. Thank you to the Findlay Volvo service team for taking care of me. More
by eepiedad
Employees Worked With
July 24, 2026
Kenny assisted me with getting all the recall work done on my XC 90 in a timely manner, kept me updated with communications and supplied me with a loaner vehicle until the work was completed. on my XC 90 in a timely manner, kept me updated with communications and supplied me with a loaner vehicle until the work was completed. More
by RichardPRehm
Employees Worked With
Kenny Ly in the service department
July 23, 2026
Service guy said it would be about an hour wait. And it was right around an hour just like he said. The issue was not resolved, and was informed it could be from the latest software update. So I am And it was right around an hour just like he said. The issue was not resolved, and was informed it could be from the latest software update. So I am still dealing with the issue if my passenger side mirror not adjusting back up in to position. Yesterday my driver mirror has started doing the same thing. So it is a little frustrating having to adjust my mirrors all the time. More
by wraymckay
July 23, 2026
I have brought my car in multiple times for the past couple months. The first was for a diagnostic/ oil change to understand the state of the car. I was told a few things needed to be repaired. Over the couple months. The first was for a diagnostic/ oil change to understand the state of the car. I was told a few things needed to be repaired. Over the course of the couple months I mentioned, I had all of the items repaired excluding the trunk lock. This has costed me a total of $4,270.75. I completed the repairs because my intention was to sell it to a friend and I would make a net profit of over $7,000 after all the repairs. After the last repair, engine mounts and control arms, I was advised that would fix the noise I was hearing. I picked up the vehicle and I was still hearing the noise, so I brought it back. After another diagnostic I was advised that it was the turbo charger making the noise and it would be $6600 to repair. Which is ridiculous, because this was the same noise from the first day I brought in the car. When I declined the repairs, Ken Ly told me I would be signing a waiver. I have NEVER been told that me declining a service would require or result in a waiver of any kind. It seemed deceptive that I was being pressured for a repair when I am the one who is trusting the experts to tell me what is wrong with the vehicle. Had I known from the beginning that the cost was over $10k I would have never gotten any repairs. I would have just stored it in my garage or given it away. But I was deceived into believing the repairs conveyed initially were needed... just to get here and there's more. I haven't put 200 miles on the car since we began this process, so no one can tell me it occurred while I driving it. More
by Shaunda.Clark
Employees Worked With
Ken Ly
July 23, 2026
My Experience with Mr. Ly has always been professional.. productive ..educational... Helpful and Respectful of both my time and my wallet...my not even two year old Volvo n Ly has always been professional.. productive ..educational... Helpful and Respectful of both my time and my wallet...my not even two year old Volvo needing a 4000 dollar repair could not have come at a worse time in one week I had a cancer diagnosis..I was in the middle of apartment shopping and planning the move ..and then a broken down car on top of it all..I was just barely hanging on .. Kenny took one hundred percent ownership of the car problem and though I didn't get the chance to acknowledge his actions or my gratitude.. hopefully you guys are able to pass along my thanks to him and everyone else who helped make the situation better and more manageable for me . More
by billswanson89
July 23, 2026
Need a dedicated space for service customers 5 Need a dedicated room/space for service customers to wait...or work...or relax..having service customers waiting in the library like atmosphere of an open s dedicated room/space for service customers to wait...or work...or relax..having service customers waiting in the library like atmosphere of an open showroom floor is an agonizing wait experience for service customers..and if your service loaners are going to be scarce...then a relaxing .. productive Informative Refreshing Service experience..would be nice More
by billswanson89
