Findlay Volvo Cars Las Vegas - Service Center

The best experience I've ever had at a car dealership! Findlay Volvo, and especially Operations Director, Erich Christjansen, took such great care of me and my new (used) 2012 S80, that I am still overwhel Findlay Volvo, and especially Operations Director, Erich Christjansen, took such great care of me and my new (used) 2012 S80, that I am still overwhelmed that a car dealership would go so far above and beyond the normal level of service to do the right thing. Barely three months after I bought my car, some major repairs (approx $2800) were needed. I sent Erich an email and within an hour, he called me on the phone. He then asked me to bring the car back in, and they would look further into what repairs were needed. The day after I brought it in, I got a call from the Service Dept. saying my car was fixed (at no cost to me) and I could come pick it up. I dropped the phone and broke out in tears. I couldn't believe that a dealership could be so caring for their customers. When I came to pick up my car, I gave Erich a big hug and couldn't thank him enough. They now have a customer for life. Thank you, Findlay Volvo. You are the best! More

Service dept. saved my vacation Outside of las vegas on my way to Colorado my C30 lost power and got an error message of reduced engine performance. Car would not drive over 45 mph. Outside of las vegas on my way to Colorado my C30 lost power and got an error message of reduced engine performance. Car would not drive over 45 mph. So limped onto vegas and went to Findlays at 10:00 am. Obviously i didnt have an appointment, just an emergency since I had to meet family in colorado. Mechanics were busy but Jarrett Wallace great customer service guy in repairs did some initial diagnosis and talked to them about my situation. Next thing I know car is in the garage -- . I thought maybe I had blown the turbocompressor - car has 166000 miles on it, but turned out just a couple air hoses had come off. I was back on the road by 12:15. Thank you Jarrett and service technicians for all your great help. More

Standing by their parts Thank you to Volvo on Sahara Avenue in Vegas and Eric Christjansen for their excellent customer service, for standing by their parts and for Volvo alw Thank you to Volvo on Sahara Avenue in Vegas and Eric Christjansen for their excellent customer service, for standing by their parts and for Volvo always keeping me safe. More