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Firelands Toyota

Sandusky, OH

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241 Reviews

904 E Strub Rd

Sandusky, OH

44870

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241 Reviews of Firelands Toyota

June 19, 2020

Couldn’t ask for a better experience. Inquired about a Tacoma and within 8 hours I was driving hone with it. The whole team was very kind, easy to deal with. I was dealing with Brunswick Automart since th More

by Ryan Cook
Recommend Dealer
Yes
Employees Worked With
Johnny Perez, Jacob Contreras
June 16, 2020

good. I had the same salesman, Brad Holm and he was good I have been doing business with this dealer ship for over 13 yrs,always had good service.Brad Holm was nice to me.,he explained everything to me ab More

by EARNIEDOG102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Donahue, Brad Holm
June 16, 2020

It’s a great friendly dealership! Alecia has been amazing through the entire process. She listens to what I’m asking for and isn’t pushy!!! Can’t wait to buy a new car from her! More

by Nmiller71815
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
June 16, 2020

My husband and I had an excellent experience with Alecia aka Bama. She was such a gem, she’s very knowledgeable, listens and isn’t pushy. She truly goes above and beyond even after the purchase. Highly r More

by Aphillips
Recommend Dealer
Yes
Employees Worked With
Alecia
June 09, 2020

It was a great car-buying experience! I told Todd what I was looking for, he showed me my options, I made a choice. The paperwork was done and my new car was clean and ready to go in less than an hour! More

by tobynovel
Recommend Dealer
Yes
Employees Worked With
Todd Carney
Jun 09, 2020 -

Firelands Toyota responded

Doesn't get much easier than that, does it? Thank you for your business and the great review. I will be sure to let Todd know you enjoyed your visit. Please let us know if you need anything else. Kindly, Matt Maschari General Sales Manager (419)502-5610

June 05, 2020

Brad H. and Steve F. were extremely accommodating during the purchasing experience. Attentive to my needs. Will do business with these gentlemen in the future! More

by Carter4040
Recommend Dealer
Yes
Employees Worked With
Johnny Perez, Steve in finance, Steve Fialkowski, Brad Holm
Jun 05, 2020 -

Firelands Toyota responded

Thank you for taking the time to let us know about your positive experience with Brad and Steve. We take great pride in offering the best customer service in the business. Thank you for your business and we look forward to assisting you in the future, too! Kindly, Matt Maschari General Sales Manager (419)502-5610

June 05, 2020

Brad, was very nice. He’s a good salesman! He convinced me to “ pay sticker price and not a penny more.” The purchase experience with Kasper was quick and painless. The document closings was fast and effic More

by garnicai@ic
Recommend Dealer
Yes
Employees Worked With
Johnny Perez, Brad Holm
Jun 10, 2020 -

Firelands Toyota responded

Thank you for your business and the good review. Brad is very good at what he does and truly cares about his customers. I think the more appropriate statement should be he convinced you to "pay invoice and not a penny more." You got a great deal and an even better vehicle. Enjoy your new Rav4 and let us know if you need anything at all. Regards, Matt Maschari General Sales Manager (419)502-5610

June 03, 2020

Kasper Toyota had the vehicle I wanted on the lot. They handled nearly everything online or by phone since I was 100+ miles away. Speedy and pleasant transaction! I highly recommend Kasper Toyota. More

by madeinmilwaukee
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Johnny Perez, Todd Carney
Jun 03, 2020 -

Firelands Toyota responded

Thank you so much for your business and the great review! It was a pleasure working with you and making your transaction quick and easy. Hopefully you have many great years with your brand new 2020 4Runner Limited! Please let us know what we can do to help in the future. Thanks again, Matt Maschari General Sales Manager (419)502-5610

June 01, 2020

Friendly staff, finance associates are down to earth making any purchase quite easy. Started paperwork online which saved me time at the dealership,, they brought the car to me for the test drive. Would More

by randallshaw
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Steve Donahue, Johnny Perez, Todd Carney
Jun 03, 2020 -

Firelands Toyota responded

It was our pleasure serving you! We are thrilled that you trusted us with your purchase. Thank you for taking the time to leave us this stellar review. It means a lot to the team to read these reviews. It lets us know we are going the right thing. Please let any of us know if there we can do for you in the future. Kindest Regards, Matt Maschari General Sales Manager (419)502-5610

May 27, 2020

Amazing service! Todd did amazing with Amy’s and we felt that we were treated like real people. Seems anymore that dealerships don’t play fair. We truely felt as if we were family. More

by Parrettt14
Recommend Dealer
Yes
Employees Worked With
Todd Carney
May 28, 2020 -

Firelands Toyota responded

Thanks for leaving us such a wonderful review. We are glad that you and Amy loved our services, Todd will be pleased to learn of your high praise. He works very diligently and it will provide him with great encouragement to keep doing what he does. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words and the positive recommendation! Regards, Matt Maschari General Sales Manager (419)502-5610