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Firelands Toyota

Sandusky, OH

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241 Reviews

904 E Strub Rd

Sandusky, OH

44870

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241 Reviews of Firelands Toyota

May 26, 2020

Everybody's friendly I recommend kasper's three of our family members and they bought new card and we bought three new ones also. So that tells you a lot there More

by amahl711
Recommend Dealer
Yes
Employees Worked With
Todd Carney
May 27, 2020 -

Firelands Toyota responded

Thank you for your kind words and repeat business. We are thankful for customers like you! Todd always goes above and beyond for his customers. He treats them like family. I also appreciate your positive recommendation! Enjoy your brand new Rav4!! Kindly, Matt Maschari General Sales Manager (419)502-5610

May 22, 2020

I would recommend Kasper Toyota to anyone who is buying a vehicle. Frome the time I walked in the door greeted very kindly to the time I left with keys in my hand to a new vehicle to me. My Buying Advisor More

by Scorsney
Recommend Dealer
Yes
Employees Worked With
Patricia Santiago , Steve Donahue, Alecia Henson
May 27, 2020 -

Firelands Toyota responded

Thank you for the positive review and recommendation! We appreciate your business and hope you enjoy your new vehicle. Alecia is one of the best and always makes it a point to take her time and listen to her customers. She is indeed very patient and understanding. If you ever have questions, please let any of the Kasper team members know, especially Alecia. She is a wiz when it comes to the extensive technology on these vehicles. Kind Regards, Matt Maschari General Sales Manager (419)502-5610

May 18, 2020

Todd and Kasper Toyota are great. Everyone was super friendly. I felt like Todd worked very hard to get me into a new vehicle. I would definitely recommend anyone looking for a new vehicle to go to Kas More

by gavin1wiseman
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Todd Carney
May 27, 2020 -

Firelands Toyota responded

Thank you for your business and the great review, Gavin! I will pass along the review to Todd. He is great with his customers and makes it a point to provide the best buying experience. You can count on us to be here for you in the future, too. Contact us with any questions you might have and whatever you do, enjoy your new ride! Regards, Matt Maschari General Sales Manager (419)502-5610

May 16, 2020

On a scale of 1 to 10 I would give Alecia “Bama a 11. For me it started with her coming in on her day off so I could test drive a truck. I test drove the truck we got back sat down and talked different optio More

by mjk9607
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
May 27, 2020 -

Firelands Toyota responded

Wow, this is such a great testimonial! Alecia "Bama" will be thrilled with your kind words (you might even make her blush!). She makes it a point to give her customers only the best buying experience. You can count on her to listen and be attentive to you needs. Also, she will make sure you know everything about your new Tacoma (and I mean everything). If you have any questions, please contact her or any of the other Kasper team members. Thank you for your business, happy motoring, and welcome to the family! Gratefully, Matt Maschari General Sales Manager (419)502-5610

May 16, 2020

Alecia and the rest of the staff were fantastic! Alecia was extremely knowledgeable and friendly, and was completely respectful of my need to take some time to think about the potential purchase. Once I de More

by jslike1
Recommend Dealer
Yes
Employees Worked With
Steve Donahue, Johnny Perez, Alecia Henson
May 27, 2020 -

Firelands Toyota responded

Alecia, Steve, and Johnny will be happy to hear about your great experience! We all take pride in offering a smooth and easy buying experience. We listen to our customers and make sure we get them exactly what they are looking for. Please let us know if you need anything at all. Thank you for your business and your positive recommendation! Kindly, Matt Maschari General Sales Manager (419)502-5610

May 15, 2020

Huge shout out to Alecia, Matt, SteveFrom the start to Huge shout out to Alecia, Matt, Steve From the start to finish you will be treated like a queen or king. Alecia was there with me to walk me through More

by Barb Justice
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Steve Donahue, Alecia Henson
May 27, 2020 -

Firelands Toyota responded

A simple "thank you" would never be enough, Barb! You are one of the most kind and caring customers we have ever had. The entire Kasper team is grateful! Please let any of us know if you have any questions about your new Corolla. Alecia knows all there is to know about the car. She takes great care of her customers and their needs. Thanks again and see you soon! Gratefully, Matt Maschari General Sales Manager (419)502-5610

May 15, 2020

She went above and beyond to help me and her unadulterated kindness was the icing on the cake. A thank you will never be enough, and I appreciate everything she helped me accomplish during this More

by Taj Johnson
Recommend Dealer
Yes
Employees Worked With
Steve Donahue, Alecia Henson
May 27, 2020 -

Firelands Toyota responded

Thank you for your business and kind words, Taj. You can count on Alecia to treat you like family. She is very fair, honest, and friendly. Please stop by when you are in the area and get your free car washes. I know Alecia would love to chat while you are here. Your kind recommendation is also very much appreciated. Respectfully, Matt Maschari General Sales Manager (419)502-5610

May 05, 2020

I mostly texted with Matt. When I got to Kasper Todd took care of the paperwork. Exchanged our plates and got us out of there quickly. More

by Crhufnagle1
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Todd Carney, Jorge Rodriguez
May 05, 2020 -

Firelands Toyota responded

Cat, thank you so much for the business and the great review! It was a pleasure working through this process with you and making it quick and easy. Please let either us know if you have any questions about the Rav4 or any of the other benefits of buying a vehicle from Kasper Toyota. Kindest Regards, Matt Maschari General Sales Manager (419)50-5610

May 10, 2020 -

Crhufnagle1 responded

I love my new car. Thank you Kasper Toyota for a wonderful car buying experience. Highly recommend working with Matt and his staff.

May 05, 2020

Professional, polite, friendly, respectful. Everything was as promised and no problems with any one of the three sales people I dealt with. In all, a good experience. Would refer others buyers with confid More

by dhuntley
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Johnny Perez, Todd Carney
May 27, 2020 -

Firelands Toyota responded

Thanks for the great review! The team at Kasper is thrilled you’re so happy with your new Tacoma TRD Pro. We are so glad you made the trip all the way from Pennsylvania! I appreciate your positive recommendation, too. Let us know if you have any questions at all! Regards, Matt Maschari General Sales Manager (419)502-5610

May 04, 2020

Awesome experience! Kasper took the uneasy feelings that are usually the norm when purchasing a used car and totally threw them out the door! I couldn't have found a better deal on the price as well as the More

by gdlv326
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Steve Donahue
May 28, 2020 -

Firelands Toyota responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Kindest Regards, Matt Maschari General Sales Manager (419)502-5610

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