Firkins Chrysler Jeep Dodge Ram

Recall Notice and Offered Oil Change I brought my Chrysler 200 in for a recall notice. The service technician asked me if I needed anything else while I was there - Oil Change or anythin I brought my Chrysler 200 in for a recall notice. The service technician asked me if I needed anything else while I was there - Oil Change or anything? I said, Sure it is due for an oil change and he told me ok. we can do that for you for $19.95. When I originally booked the appointment, they mentioned it would take 2 hours to accomplish the recall. I was offered a loaner vehicle which was very helpful. Waited and waited all day and finally received a call at 3:00 p.m. - I could pick up my car around 4:00 p.m. I arrived promptly returned the loaner car and cashed out with the cashier at 4:30 p.m. When I found my vehicle I was surprised they didn't even wash and vacuum it for me. And I was surprised my oil change came to $50 vs. $20 with parts, taxes and fees. More

Service Department Great service and very accommodating by providing a rental car until my van was finished. Had to order a part and it came in and repairs done in recor Great service and very accommodating by providing a rental car until my van was finished. Had to order a part and it came in and repairs done in record time. Very friendly group of people, which makes for a good experience More

Excellent customer service! It took a bit longer than usual to get my replacement key fob however I was kept informed along the way. I will definitely recommend the fine customer It took a bit longer than usual to get my replacement key fob however I was kept informed along the way. I will definitely recommend the fine customer care and look forward to continued maintenance servicing of my car there. Joe Murray was very attentive to my needs. More

Great staff and service. From my first call to getting service done and picking up my vehicle was such a smooth professional pleasurable experience. Richard our service Manag From my first call to getting service done and picking up my vehicle was such a smooth professional pleasurable experience. Richard our service Manager was very helpful and knowledgeable, Everybody is courteous. thank you Firkins family. More

Upgrade Had a few lol upgrades to do on my new 2020 Gladiator Founders edition such as differential covers new mad cat muffler and so on great job got it don Had a few lol upgrades to do on my new 2020 Gladiator Founders edition such as differential covers new mad cat muffler and so on great job got it done in one day! More

Great experience Good selection of Jeep Wranglers in lot, only dealer in the area who had a Wrangler on the lot with my desired option. Salesperson was great to work Good selection of Jeep Wranglers in lot, only dealer in the area who had a Wrangler on the lot with my desired option. Salesperson was great to work with. More

Great Always get great service and on a timely manner. I always deal with Joe Murry ,he is extremely helpful and knowledgeable and professional. I highly Always get great service and on a timely manner. I always deal with Joe Murry ,he is extremely helpful and knowledgeable and professional. I highly recommend Firkins . More

Easy Breezy My wife and I went to purchase a used Jeep and it was the best experience you can have purchasing a car. The used car manger and our sales man and th My wife and I went to purchase a used Jeep and it was the best experience you can have purchasing a car. The used car manger and our sales man and the finance manager were all very professional. My wife was blown away with how easy the transaction was. Thanks Jeff and Kim 2018 wrangler unlimited More

Jeep Grand Cherokee Thanks y’all for the quick, easy and very friendly purchase of my wife’s new Jeep. She loves it!!! Hopefully we can do business again. Thanks y’all for the quick, easy and very friendly purchase of my wife’s new Jeep. She loves it!!! Hopefully we can do business again. More

odd drop off situation Had to bring my car in for a recall part that had gone wrong. Arrived with the tow truck, had to try to find someone to check it in, was like I was th Had to bring my car in for a recall part that had gone wrong. Arrived with the tow truck, had to try to find someone to check it in, was like I was the first person to ever bring in a car on a flatbed. Got it checked in after a bit of a wait. Make sure to inquire about the hours of operation, web site says service till 6, but the really close at 4. Other than that, was a fairly positive experience. More