Firkins Chrysler Jeep Dodge Ram

Professional and Fast Service Very friendly and professional. The service department was moving all of us in a timely and on schedule matter. I recommend Firkins to everyone. Good Very friendly and professional. The service department was moving all of us in a timely and on schedule matter. I recommend Firkins to everyone. Good experience. More

Great 10 / 10 service would definitely recommend this dealership and service center. Got my truck in and done in one day recalls and oil change taken care o 10 / 10 service would definitely recommend this dealership and service center. Got my truck in and done in one day recalls and oil change taken care of in a quick manner. More

Warranty - Dead Battery Customer service from Joe Murray was amazing! He helped get me in right away and was able to give me a rental car for the weekend since I would not ge Customer service from Joe Murray was amazing! He helped get me in right away and was able to give me a rental car for the weekend since I would not get my car back till Monday. Most definitely would come back with an other issues that come about to Joe, he took real good care of me in my situation. More

Excellent service, on time on schedule, no surprises Great team, joe murry is always accommodating and professional, CUSTOMER SERVICE, is his middle name. Waiting area is very comfortable, donuts and co Great team, joe murry is always accommodating and professional, CUSTOMER SERVICE, is his middle name. Waiting area is very comfortable, donuts and coffee nice plus. More

Great service! Joe was my service manager and he was outstanding. Payless rental car was prompt and professional. Will definitely be back for service in the future. Joe was my service manager and he was outstanding. Payless rental car was prompt and professional. Will definitely be back for service in the future. More

No Games I came in to get info about a truck I was interested in. I was upfront about my intentions and financial situation and explained what I was trying to I came in to get info about a truck I was interested in. I was upfront about my intentions and financial situation and explained what I was trying to get done. The team worked hard to help me meet my goal and helped me get into the truck I had my eyes set on. Most importantly, my salesperson Danny, respected my situation and made me feel like he had my best interest in mind as we put the deal together. Leading up to my purchase I was helped by Ashley who gave me more than enough information to help lead me in my decision on a vehicle. More

Ryan was an amazing partner to work with from begging to end Ryan was so knowledgeable and helpful. He never put any pressure on me to make a decision. He was a pleasure to work with and I truly felt like he w Ryan was so knowledgeable and helpful. He never put any pressure on me to make a decision. He was a pleasure to work with and I truly felt like he was an advocate for me the entire time. More

Good service, just needs a little something When we 1st moved here from Arizona and found Firkins I was pleased that they were close by. They performed the service that I requested but I am just When we 1st moved here from Arizona and found Firkins I was pleased that they were close by. They performed the service that I requested but I am just used to getting my truck washed by the service department when I go to pick it up. My previous dealer in Arizona would always wash my vehicle after they performed any service. It was a nice bit of extra I would get on my visit. They went the extra mile. More

Great Transaction From start to finish the process of buying a new vehicle is daunting. Corey really stepped up to the plate and really helped me with EVERYTHING I ask From start to finish the process of buying a new vehicle is daunting. Corey really stepped up to the plate and really helped me with EVERYTHING I asked for. More

Lied to me on just about every aspect of the deal No negotiating prices! The salesman and finance person just tell you anything to get the sale done i was asked to verify my address i gave at least 10 No negotiating prices! The salesman and finance person just tell you anything to get the sale done i was asked to verify my address i gave at least 10 documents from a check stubs to car titles after hrs of frustration i asked if it was anything else they needed i was told no so i made the deal put a $2000 dollars deposit however i drove over from Jacksonville, Florida and couldn’t drive 2 cars so the ensured me they would have to associates drive it to Orlando the next business day i took off work to meet them now they asked for more paperwork and said they needed it before they can deliver. On top of all of this i had a pre approval with capital one in which the finance guy said they only would give him 48 months because of the age and mileage. After leaving the lot i called to verify in which Capital One totally disagreed More