Firkins Chrysler Jeep Dodge Ram

worse off than when I brought it in I brought my van in for a Uconnect software update & routine oil change. waited over 2 1/2 hours, no word. when finally ready, touchscreen totally ino I brought my van in for a Uconnect software update & routine oil change. waited over 2 1/2 hours, no word. when finally ready, touchscreen totally inoperable- no verbal contact from repair guy, just a small note on the paperwork in teeny font stating touchscreen needs to be replaced. disappointing lack of communication. On positive side- waiting room well provisioned & equipped c phone chargers, which you will need because wait is so long. More

Quick Quality Service I feel they truly wanted to keep my business local. I am appreciative of that. Very smooth process and I walked away after one visit a very satisfied I feel they truly wanted to keep my business local. I am appreciative of that. Very smooth process and I walked away after one visit a very satisfied customer. More

Best service center around We have been getting service done on both our vehicles here at Firkins for about a year now. Ken has helped us out with our jeep service times and has We have been getting service done on both our vehicles here at Firkins for about a year now. Ken has helped us out with our jeep service times and has been great. Joe has assisted me with my truck several times and has been fantastic. We will continue to bring our vehicle here for service no matter what. More

Great service Joe has been my service advisor for over a year now. He has assisted me with my truck several times. He goes above and beyond to make sure everything Joe has been my service advisor for over a year now. He has assisted me with my truck several times. He goes above and beyond to make sure everything that needs to be done gets done right the first time. He is o e of the best and hard working service advisors I have ever had the pleasure to deal with. More

Great people . Great people..Great selection. friendly and very accommodating. Rhonda stayed late to show me the car she thought idea like..And she hit it on the hea Great people..Great selection. friendly and very accommodating. Rhonda stayed late to show me the car she thought idea like..And she hit it on the head..I Didn't think it would be in my budget but with rebates and discounts IT Worked ! love it! Danny Killary More

Some could be better Arriving for service to have my car looked at for brakes already making noise with only having a new car got 5 months was taken care of but I was unha Arriving for service to have my car looked at for brakes already making noise with only having a new car got 5 months was taken care of but I was unhappy and unimpressed with the loaner and employee I dealt with. I was put in a 2019 which smelled HORRIBLE of cigarette smoke and stained seats and dirty inside. The car was not cleaned and I did inform the guy that put me in it at the Payless building. He didn’t seem to concerned about it. If you’re going to put someone in a car it should at least be cleaned before the next uses it. If I wanted to I wouldn’t of even put my kids in that car due to health reasons and the nasty cigarettes. More

Amazing experience Working with Corey Fannin and the whole Firkins team was a great experience. I will recommend Firkins to all my friends. Thanks to all of you. Working with Corey Fannin and the whole Firkins team was a great experience. I will recommend Firkins to all my friends. Thanks to all of you. More

Very happy im very happy how joe take care my jeep. It was very fast . He is a great guy and helping. Im happy with my jeep im very happy how joe take care my jeep. It was very fast . He is a great guy and helping. Im happy with my jeep More

BCM replacement Fast and very friendly. We LOVE Firkins and would highly recommend them. Can't wait to purchase another car vehicle from the this company year. Fast and very friendly. We LOVE Firkins and would highly recommend them. Can't wait to purchase another car vehicle from the this company year. More

Grea, t Thanks for a job well done, I enjoyed the visit with Thanks for a job well done, I enjoyed the visit with everyone. My oil change went well and without any problems.David even notices my tired wear! Thanks for a job well done, I enjoyed the visit with everyone. My oil change went well and without any problems.David even notices my tired wear! More