Firkins Chrysler Jeep Dodge Ram

Typical . Customer service is hard to find anymore New truck purchased May 2019 . Took truck in for 2nd alignment attempt . Had you update my sales code /cargo lights as well ( I installed the OEM kit New truck purchased May 2019 . Took truck in for 2nd alignment attempt . Had you update my sales code /cargo lights as well ( I installed the OEM kit that was purchased from your parts dept ) . You took 2hrs for the alignment and 5 min to update the sales code ....Then charged me $99 for the sales code update . The alignment was warranty . Somehow I feel I paid for the alignment . Last month I took the same truck in at 150 miles for for some marker light condensation and the same alignment issues . I was told the truck needed to be broken in and was too new to do an alignment . . At 2000 miles this month the same alignment problems exist which warranted this service visit . Alignment seems ok now however steering wheel is now crooked which Im sure will require a 3rd visit ....... More

Service Quick work, advisor and managers always quick to help including parts. Will always recommend having any service here no matter how many miles or how o Quick work, advisor and managers always quick to help including parts. Will always recommend having any service here no matter how many miles or how old my truck is. More

Shocks Wanted all 4 shocks replaced but only 3 arrived at dealer so now have to go back when other 2 come in. A bit of nuisance but we are always pleased wit Wanted all 4 shocks replaced but only 3 arrived at dealer so now have to go back when other 2 come in. A bit of nuisance but we are always pleased with work done at Firkins. More

Work with me to get it fix. Woked with ken he made thing a little easier and understand my frustration with my town&county the bad thing is when I was out with the van the proble Woked with ken he made thing a little easier and understand my frustration with my town&county the bad thing is when I was out with the van the problem I had with the a/c unit that was just fixed went out agine so I took the van and traded it in on a other vehicle to many problems. More

Always finds a way I brought my Crossfire to Perkins because I had purchased a Chrysler Extended Warranty and I had the good fortune to meet Ken Haluska. He truly gets I brought my Crossfire to Perkins because I had purchased a Chrysler Extended Warranty and I had the good fortune to meet Ken Haluska. He truly gets the concept of customer service. I'm not wealthy, just a " po'ole'widow"that loves my baby girl Crossfire. Ken always finds a way to get her back to me and exemplifies great customer service. Give him more than just atta boy, give him a bonus. Edie Queen More

BEST DEALERSHIP TO BUY A CAR WITH NO HASSLE OR STRESS!!! So happy I used Firkins to buy my new SUV, My salesman Brad Saunders was amazing and so patient and available to answer all of my questions. I am refe So happy I used Firkins to buy my new SUV, My salesman Brad Saunders was amazing and so patient and available to answer all of my questions. I am referring my co-workers to him as well as family. I have bought many cars and this experience by far was the BEST with Brad at Firkins. Also my new Jeep Grand Cherokee is amazing and so glad I turned in my Benz lease to purchase the SUV!!! (Jorge and Christine were also a pleasure during the process with finance) More

GOOD HISTORY ON SERVICE I PURCHASED A USED CAR FROM AN INDIVIDUAL AND THE CAR HAD A CARFAX REPORT WITH A LONG HISTORY OF REGULAR SERVICE WITH FIRKINS. I ALREADY HAVE ANOTHER I PURCHASED A USED CAR FROM AN INDIVIDUAL AND THE CAR HAD A CARFAX REPORT WITH A LONG HISTORY OF REGULAR SERVICE WITH FIRKINS. I ALREADY HAVE ANOTHER VEHICLE AND I HAVE ONLY USED FIRKINS FOR ANY SERVICE OR PROBLEMS. I HAVE HAD A GREAT EXPERIENCE WITH FIRKINS BRADENTON EMPLOYEES JOE AND KEN AND I REALLY TRUST THE EXPERIENCE AND KNOWLEDGE FROM THESE GUYS. THEY FIXED UP MY NEW USED CAR AND TOOK FGREAT CARE OF ME. Thanks Jim M More

Yvonne Soriano is the best car person around!Everything Yvonne Soriano was very professional & made the car buying experience very easy! I found the van on Firkins Website!I wanted a blue van!I Also was ab Yvonne Soriano was very professional & made the car buying experience very easy! I found the van on Firkins Website!I wanted a blue van!I Also was able to get a USAA discount! More

Great experience Great people very friendly environment willing to help customers get the deals they want. Communication was superb, I was literally there for maybe 45 Great people very friendly environment willing to help customers get the deals they want. Communication was superb, I was literally there for maybe 45 minutes and left with the vehicle I want and feeling confident about my decision. More

Great Salesmanship I enjoyed shopping with Jhon. He listened to what I was looking for and my budget concerns, then showed me all of my options. I test drove every car t I enjoyed shopping with Jhon. He listened to what I was looking for and my budget concerns, then showed me all of my options. I test drove every car that I was interested in as he gave me the details and differences in price and upgrades for each one. He was not pushy and gave me the time and information I needed to make the right decision for me. I also noticed the other sales associates handled their customers in the same manner. I would highly reccomend them, and will return for my next car purchase. More