
Firkins Chrysler Jeep Dodge Ram
Bradenton, FL
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2,201 Reviews of Firkins Chrysler Jeep Dodge Ram
Great experience! Theresa sold us on the Jeep Wrangler! She really knows her stuff. We visited Firkins last month and told her we couldn't purchase anything until the e Theresa sold us on the Jeep Wrangler! She really knows her stuff. We visited Firkins last month and told her we couldn't purchase anything until the end of the month. She kept in touch with us through out the month and we came in last night to look at the Wrangler again. We only wanted to compare prices we got from another dealership and get a price on our trade in. But we left with a new Jeep!! Theresa stayed late to show us how everything works; she really went above and beyond. Christine was super! We were going to pay cash for the car, but after speaking with her, I realized that a lease was a better option for us. More
Thank You I will make this short. I live in St Petersburg, and had a lousy experience with the St Pete Jeep dealership. They were arrogant, dismissive, and tr I will make this short. I live in St Petersburg, and had a lousy experience with the St Pete Jeep dealership. They were arrogant, dismissive, and treated me like it was a privilege for me to talk to them about buying a car. Patrick Eagan and Kevin and all the others I talked to at Firkins could not have been more enjoyable, more helpful, and in the short run, sold me a Jeep--the one I had been negotiating for at the St Pete dealership. I would not only recommend Firkins to someone looking for a vehicle, I would recommend Patrick and Kevin by name. Truly appreciated working with them. Can hardly wait to pick up my new Jeep!!! More
awsome We went in for an oil change on a 2018 jeep grand Cherokee and walked out with a great Deal on 2019 Jeep Wrangler. Great employees all around. We went in for an oil change on a 2018 jeep grand Cherokee and walked out with a great Deal on 2019 Jeep Wrangler. Great employees all around. More
Great experiece I have worked with Brad on two vehicle purchases and he is great to work with. He interacts well with his finance and management team to be efficient I have worked with Brad on two vehicle purchases and he is great to work with. He interacts well with his finance and management team to be efficient with my time. I feel I got a great deal and was treated great by everyone. Brad noticed the detail work didn't remove some spots on the paint job and is setting up an appointment to make sure everything is perfect - above and beyond. More
Easy and Nice experience I had a great salesperson who made things go smoothly and pretty quickly. Ira Salem went the extra mile and he has now been my salesman twice and I ap I had a great salesperson who made things go smoothly and pretty quickly. Ira Salem went the extra mile and he has now been my salesman twice and I appreciate him! Christine in the finance department also was very kind and with the new technology (touch pad) it made things flow well and quickly. More
Ken Haluska Rocks !! My past experience was exceptional !! And all because of Ken and his awesome communication skills. He goes above and beyond ! Got the job done and a My past experience was exceptional !! And all because of Ken and his awesome communication skills. He goes above and beyond ! Got the job done and always has a smile in his face. Very professional. More
Thanks Joe and team. My truck runs great! Thanks team for your hard work. My track bar was aligned and no more squeaking! Not only that” I got to tryout the new JL. They didn’t have me wait a Thanks team for your hard work. My track bar was aligned and no more squeaking! Not only that” I got to tryout the new JL. They didn’t have me wait around, got me a rental. More
Pleasant buying experience Worked with Brad Saunders over a period of 3 days before buying my Jeep Gladiator. Brad was excellent in communicating with me via email, text, and ph Worked with Brad Saunders over a period of 3 days before buying my Jeep Gladiator. Brad was excellent in communicating with me via email, text, and phone. Never felt pressured. On day I purchased Jeep Brad did everything he could to get me in and out of finance as quickly as possible. Lounge was always stocked with cold water and snacks and several other Firkins employees were very friendly towards my wife and I. Overall I wouldn’t hesitate to recommend Brad and Firkins for your next vehicle purchase. More
Recall work done fast Work done quickly. Waiting area well appointed with everything, and more, needed to make the time pass quickly. Coffee and doughnuts greatly appreciat Work done quickly. Waiting area well appointed with everything, and more, needed to make the time pass quickly. Coffee and doughnuts greatly appreciated. The fact that the work done to my Jeep was completed quicker than the estimated timeframe made the total experience that much better. More
What a Mess of a Dealership We went in to Firkins in June to begin pricing options for our end of lease. We presented our budget and specifically asked if our overage mileage wo We went in to Firkins in June to begin pricing options for our end of lease. We presented our budget and specifically asked if our overage mileage would be charged to us if we created a new lease with them. We were assured we wouldn’t be charged a dime. They presented us with lease options that were 2x our budget. We walked out, but the very next day I was contacted by a manager saying that now they could come down in price —- magic ! Still over our budget. In all, it took a month to get a rate locked in that worked with our budget — mind you, we were talking about the same car the entire time, no idea how the numbers magically changed week to week to finally be able to accommodate us. We had also spoken to no fewer than 5 people by this point. Made an appointment to sign, naturally nothing was ready so we had to wait around 1+ hours for paperwork. The next day, received a call from a manager “oh, btw Jeep will be sending you a bill for your overage mileage.” Mentioned that we were already told we wouldn’t be charged, showed backup text messages with another manager indicating we would not be charged, still wouldn’t honor the deal. We ended up returning the lease and picking up our old car because they were insisting that I was somehow wrong and that I made it up, even though this was clearly just poor communication due to the number of sales reps and managers involved in this stupid deal. Unreal, have never experienced this level of ineptitude when buying or leasing a vehicle. Customer is always wrong at this dealership apparently. More