Firkins Chrysler Jeep Dodge Ram

Service standards are set here!! Purchasing a used vehicle is tough, but a one time deal per vehicle... Keeping it running takes multiple times during a life of a vehicle. From Oil, t Purchasing a used vehicle is tough, but a one time deal per vehicle... Keeping it running takes multiple times during a life of a vehicle. From Oil, to maintenance to wrecks. Im hard on my vehicles and the techs and my service manager, Joe Murray, are professionals and perfectionists. I not always happy about the time and money on maintenance, who is..., but Joe and his entourage make me and my vehicles happy! Thanks for always bailing me out Joe and Team! More

Shawn was terrific Shawn helped get the car we wanted and was very professional. He negotiated fairly and quickly. I would definitely call Shawn for future purchases. Shawn helped get the car we wanted and was very professional. He negotiated fairly and quickly. I would definitely call Shawn for future purchases. He was great More

Ken was a very understanding person Ken at service Center od a great guy he has helped and understood me with the issues of my car and did the best to fix the problem and get me to the r Ken at service Center od a great guy he has helped and understood me with the issues of my car and did the best to fix the problem and get me to the right person More

Poor overall service Schedule an appointment for Saturday, showed up and was told the things that we needed done or not done on Saturdays but they would try to address the Schedule an appointment for Saturday, showed up and was told the things that we needed done or not done on Saturdays but they would try to address them. Gentleman that greeted us was not particularly friendly and not at all apologetic for us being allowed to schedule on Saturday. We had three things we wanted addressed two of them came back as could not reproduce in the third one I’m not positive that it’s actually been fixed. One of the issues happens constantly and started happening again not long after we left the dealer. I am so sick and tired of dealers that tell you they can’t reproduce things that are clearly a problem. No we will have to waste our time and go back to the dealer to get satisfaction. More

Purchase of a new car Very courteous. Very friendly. Very considerate of my time. Showed me what I wanted to see. Not what they wanted me to see. I was able to walk in look Very courteous. Very friendly. Very considerate of my time. Showed me what I wanted to see. Not what they wanted me to see. I was able to walk in look at their inventory and drive away in a brand new vehicle in less than 4 hours. More

Willing to sharpen a pencil Ira and Ken continued to work with me to obtain a fair price for my trade in without being disrespectful and acted professional at all times. Ira and Ken continued to work with me to obtain a fair price for my trade in without being disrespectful and acted professional at all times. More

Replace transmission My truck broke down on the way back to Fort Lauderdale from Clearwater. My truck was towed to Firkins in Bradenton. The service writer Joe Murrey was My truck broke down on the way back to Fort Lauderdale from Clearwater. My truck was towed to Firkins in Bradenton. The service writer Joe Murrey was very helpful. the transmission had to be replaced. It was repaired in a timely manner. Everyone i dealt with was very courteous and helpful. More

Friendly and convenient Brett was a great help with my car buying experience. The staff was friendly and helpful. The information about the car was accurate online and they d Brett was a great help with my car buying experience. The staff was friendly and helpful. The information about the car was accurate online and they detailed the car before I drove off the lot. Overall, a great experience and I would definitely recommend this dealership. More

Customer service at its best Very knowledgeable and courteous, they make you feel right at home, Firkins will always play a big part of my life and I really thank them for helping Very knowledgeable and courteous, they make you feel right at home, Firkins will always play a big part of my life and I really thank them for helping me obtain my new vehicle purchase More

Efficient Service! Scheduled appointment for oil change on line. That was easy! Came in and was back on road in about 40 minutes! Super efficient! Great dealership all a Scheduled appointment for oil change on line. That was easy! Came in and was back on road in about 40 minutes! Super efficient! Great dealership all around! More