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Firkins Chrysler Jeep Dodge Ram

Bradenton, FL

4.2
2,224 Reviews

2700 First Street

Bradenton, FL

34208

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2,224 Reviews of Firkins Chrysler Jeep Dodge Ram

July 25, 2019

If you want a family car do not BUY Chrysler Pacifica!!! I bought the Pacifica as a family car being confident that I am able to install child/baby car seats for my kids. However, to my surprise the middle r More

by jonnyeser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dave service manager
Jul 25, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

I apologize for your less than satisfactory experience. Thank you for bringing this matter to our attention. Our Management Team will be reaching out to you directly to discuss your experience further.

July 25, 2019

Recent service visit Got right in for routine service, alignment check, and new tire. My vehicle was serviced quickly and they even washed it. I’m a satisfied customer. More

by tiggcop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murray
Jul 26, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review. We greatly appreciate it and we look forward to seeing you at your next service visit.

July 24, 2019

Okay Work, but it always takes 2-3 Visits to fix Problem My driver seat was moving all the time, when they first tried to fix it they scratched up the steering wheel and the seat still moved. After waiting o More

by mopartruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Averso
Jul 24, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave us a review. I would like to have my Collision Center contact you in regards to those warranty claims. If you can, please email your contact information to atucker@firkins.com or call 941-301-2587. Thanks -Amanda

Jul 24, 2019 -

mopartruck responded

Amanda-They have my information, ask Sean A in service to follow up on a white Ram truck sport, left front door repair.

July 24, 2019

Amazing! I do have to say it feels like a family going into to the dealership. Sales Representatives don't charge at you to buy a vehicle, there laid back and More

by eddieadams1616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Meunier, Royce Oliver
Jul 24, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you so much for this great review. We really appreciate it and we're so glad to hear that you enjoyed your visit. Congratulations on your New vehicle.

July 24, 2019

Recall service I took my Jeep here for a recall and some lights on dash were on I was told it needed a head as well, then it took several days to get the parts and I More

by gregtoshagraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Averso
Jul 24, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

We apologize that you had a less than satisfactory experience. Our management team will be reaching out to you to further discuss your recent visit.

July 24, 2019

Joe was fantastic Joe took care of two recalls and an oil change in under 2 hours. They did a great job and it's greatly appreciated! Will definitely use Firkins again More

by chris.j.weems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murray
Jul 25, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you very much for taking the time to leave us a review. We really appreciate it and we look forward to seeing you again!

July 24, 2019

PURCHASED USED CAR - PAINLESS! I found a car online that caught my eye and knew when I took it on a test drive that it was perfect for my needs. The sales and financing process was More

by Runnlift
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Litteral, Craig Hoffman
Jul 25, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

Congratulations on your new vehicle! We are so happy to hear that you found the perfect vehicle and the process was simple and quick. Thank you.

July 24, 2019

Easy test drive and great saleswoman Theresa is amazing and reason I came back. The manager that did the negotiations seemed sneaky and not honest. Damian in finance was amazing. Once we More

by JLIGHT13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian - finance, Theresa Stevens
Jul 25, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review. We are glad to hear that Theresa and Damian took great care of you. We apologize that you felt the manager was not honest. I have informed our General Sales Manager and he will be reaching out to you. Congratulations and Best of luck with your New vehicle!

July 24, 2019

Pretty quick and efficient Used to wait much longer at anoth Had a good experience with the company and had a more favorable view compared to the last dealership I dealt with Would definitely recommend to others More

by STEVEWHETZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Haluska
Jul 25, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review. We are happy to hear that you had a good experience and we look forward to seeing you again!

July 24, 2019

Available parts. Had my vehicle for a month & due to delays of parts, my vehicle was not completely repaired. We were leaving on vacation for a couple months & had to More

by sweetpea33266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Moore
Jul 25, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback about your recent visit to our dealership. Thank you for bringing this issue to our attention. I will have my management team contact you regarding your recent visit.

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