Firkins Chrysler Jeep Dodge Ram

service advisors make the difference Joe is an awesome service advisor. He always takes great care of us and goes above and beyond. He makes all the difference when it comes to choosing Joe is an awesome service advisor. He always takes great care of us and goes above and beyond. He makes all the difference when it comes to choosing a dealership More

Friendly and helpful Always friendly and welcoming make suggestions but don’t make you feel like you have to do it right now. Give you options and will tell you if recomme Always friendly and welcoming make suggestions but don’t make you feel like you have to do it right now. Give you options and will tell you if recommendations don’t have to be done More

Great experience Ron was great and extremely knowledgeable about all aspects of the vehicle. Very convenient drop off and pickup of my vehicle. Will recommend Firkins Ron was great and extremely knowledgeable about all aspects of the vehicle. Very convenient drop off and pickup of my vehicle. Will recommend Firkins to my friends. More

Service Quick work, advisor and managers always quick to help including parts. Will always recommend having any service here no matter how many miles or how o Quick work, advisor and managers always quick to help including parts. Will always recommend having any service here no matter how many miles or how old my truck is. More

Typical . Customer service is hard to find anymore New truck purchased May 2019 . Took truck in for 2nd alignment attempt . Had you update my sales code /cargo lights as well ( I installed the OEM kit New truck purchased May 2019 . Took truck in for 2nd alignment attempt . Had you update my sales code /cargo lights as well ( I installed the OEM kit that was purchased from your parts dept ) . You took 2hrs for the alignment and 5 min to update the sales code ....Then charged me $99 for the sales code update . The alignment was warranty . Somehow I feel I paid for the alignment . Last month I took the same truck in at 150 miles for for some marker light condensation and the same alignment issues . I was told the truck needed to be broken in and was too new to do an alignment . . At 2000 miles this month the same alignment problems exist which warranted this service visit . Alignment seems ok now however steering wheel is now crooked which Im sure will require a 3rd visit ....... More

Outstanding Ken and Firkins were very professional and outstanding through the whole process. Ken was very informative and kept me updated throughout the whole p Ken and Firkins were very professional and outstanding through the whole process. Ken was very informative and kept me updated throughout the whole process. I definitely recommend Firkins. More

A day at Firkins The staff is very friendly! The waiting room is nice and quiet with plenty of water, coffee & snacks! I will say the wait is a tad bit longer than I w The staff is very friendly! The waiting room is nice and quiet with plenty of water, coffee & snacks! I will say the wait is a tad bit longer than I would have liked (4 hours) but other than that I was more than satisfied! Joe is awesome! He made sure I understood everything they were doing to my car & didn't let me break my pockets either! The only place I trust to touch my car 😊 More

Yvonne Soriano is the best car person around!Everything Yvonne Soriano was very professional & made the car buying experience very easy! I found the van on Firkins Website!I wanted a blue van!I Also was ab Yvonne Soriano was very professional & made the car buying experience very easy! I found the van on Firkins Website!I wanted a blue van!I Also was able to get a USAA discount! More

GOOD HISTORY ON SERVICE I PURCHASED A USED CAR FROM AN INDIVIDUAL AND THE CAR HAD A CARFAX REPORT WITH A LONG HISTORY OF REGULAR SERVICE WITH FIRKINS. I ALREADY HAVE ANOTHER I PURCHASED A USED CAR FROM AN INDIVIDUAL AND THE CAR HAD A CARFAX REPORT WITH A LONG HISTORY OF REGULAR SERVICE WITH FIRKINS. I ALREADY HAVE ANOTHER VEHICLE AND I HAVE ONLY USED FIRKINS FOR ANY SERVICE OR PROBLEMS. I HAVE HAD A GREAT EXPERIENCE WITH FIRKINS BRADENTON EMPLOYEES JOE AND KEN AND I REALLY TRUST THE EXPERIENCE AND KNOWLEDGE FROM THESE GUYS. THEY FIXED UP MY NEW USED CAR AND TOOK FGREAT CARE OF ME. Thanks Jim M More

BEST DEALERSHIP TO BUY A CAR WITH NO HASSLE OR STRESS!!! So happy I used Firkins to buy my new SUV, My salesman Brad Saunders was amazing and so patient and available to answer all of my questions. I am refe So happy I used Firkins to buy my new SUV, My salesman Brad Saunders was amazing and so patient and available to answer all of my questions. I am referring my co-workers to him as well as family. I have bought many cars and this experience by far was the BEST with Brad at Firkins. Also my new Jeep Grand Cherokee is amazing and so glad I turned in my Benz lease to purchase the SUV!!! (Jorge and Christine were also a pleasure during the process with finance) More