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Firkins Chrysler Jeep Dodge Ram
Bradenton, FL
2,324 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,324 Reviews of Firkins Chrysler Jeep Dodge Ram
April 16, 2019
Very professional and accommodating to my needs Scott and Tod were very professional and accommodating. There was no high pressure or haggling on price and terms. They both, and Jef made the buying Scott and Tod were very professional and accommodating. There was no high pressure or haggling on price and terms. They both, and Jef made the buying experience a pleasure. More
by Bob459
Verified CustomerEmployees Worked With
Scott Betti, Todd Mangrum, Jef Schwartz
April 16, 2019
Courtious and understanding When I arrived at Firkins the amount of vehicles showing for services and needing work was overwhelming from a customer perspective. There was a lady When I arrived at Firkins the amount of vehicles showing for services and needing work was overwhelming from a customer perspective. There was a lady who greeted me (I missed her name) when I arrived in the service lane that was extremely friendly and was helping me coordinate everything. She connected me with Sean who continue the amazing experience. Sean was able to get my vehicle oil changed and out in no time at all. There was little to no stress on my end and made me remember why i love this dealership so much. More
by J. Rauch
Employees Worked With
Sean Averso
April 16, 2019
Best service Dept around First off I’d like to express my gratitude and mention our advisor, Rob. He was our service advisor and always goes out of the way to ensure a timely First off I’d like to express my gratitude and mention our advisor, Rob. He was our service advisor and always goes out of the way to ensure a timely and thorough service visit. Along with regular updates to keep you in the loop. I have already recommended them and trust them with all of our vehicles, “even the ones not made by Chrysler” More
by scritterfamily
Employees Worked With
Rob Lohbauer
April 16, 2019
A dealership that wants to work with its customers. Firkins came through and found me the vehicle I was looking for at a fair price. Everyone at the dealership treated us very well. I would recommend Firkins came through and found me the vehicle I was looking for at a fair price. Everyone at the dealership treated us very well. I would recommend anyone looking for a new Jeep to very sit Austin at Firkins. More
by jracine0
Employees Worked With
Todd ( Sales Manager), Jef Schwartz, Austin Penman
April 16, 2019
Quick and easy with great people! Had an Awesome experience here!! The people were friendly and informative. I would recommend this dealership to all my friends and family. This was al Had an Awesome experience here!! The people were friendly and informative. I would recommend this dealership to all my friends and family. This was also the quickest experience I have had purchasing a vehicle! More
by RAYANNEROSKO
Employees Worked With
Anna Herranz, Brett McCant
April 15, 2019
Friendly, quick service.service was great as always Always fast friendly service,they have a very nice waiting area,the sales people are easy to deal with and know what they are doing Always fast friendly service,they have a very nice waiting area,the sales people are easy to deal with and know what they are doing More
by dodge941
Employees Worked With
Mark Gray, Ken Haluska
April 15, 2019
Felt like my business was not wanted I wanted to have service done on my Chrysler Pacifica so I called Firkins back in February and was told that someone would get back to me. Then 2 week I wanted to have service done on my Chrysler Pacifica so I called Firkins back in February and was told that someone would get back to me. Then 2 weeks later still no call, so I called again and I was told that someone would call me again. 2 weeks later still no call. I received a phone number to the Service Manager and I called him and left voicemail. Still no call back. It took me several phone calls, Chat sessions and e-mails until I finally was able to get an appointment almost 1.5 months later. While leaving my car (on Monday April 8th), for maintenance service and also a few issues with the car, the check in process was quick and efficient and I received a loaner. However, 5 days later I got my car back which had I known I would have taken my kids car seats out so that we could actually use the loaner car. I do not think one should have to wait for their car for 5 days (of course I had called and left voicemails again but no response). On top of that they wanted to charge me full prize for this service but at this time I just wanted to leave the dealership. For this service nothing but free would be an insult to the customer. More
by jonnyeser
Employees Worked With
Ronald Deatly. Probably some more, but I have no names., Aravella Davila, Jenna Demaya, David Knisley
April 14, 2019
Service I brought my 2013 Dodge Caravan to have work done on it. My service advisor kept me update on the work being done. I feel confident in the work the wa I brought my 2013 Dodge Caravan to have work done on it. My service advisor kept me update on the work being done. I feel confident in the work the was done. More
by Brockie
Employees Worked With
Stephanie Matthews, Richard Drewes
April 14, 2019
Need more time I just got it back Friday morning, 2day is Sunday. .Literally, Firkins has had it more than I have after purchasing it in 3/19. How they missed I just got it back Friday morning, 2day is Sunday. .Literally, Firkins has had it more than I have after purchasing it in 3/19. How they missed a loose fuse is beyond me, but they did. After I've had it for a couple weeks, I'll be happy to do a real review. More
by Traumatized
Employees Worked With
Theresa Stevens, Rob Lohbauer, Joe Murray, Ken Haluska
April 14, 2019
the buying experience was really great as I was shopping around on the internet, I found that they had the best price for the Jeep Latitude Plus , 4x4 and v-6 that I was looking for. and af as I was shopping around on the internet, I found that they had the best price for the Jeep Latitude Plus , 4x4 and v-6 that I was looking for. and after comparison with other dealers, they Had the best price for me . The sales personnel were absolutely friendly, most of all very knowledgeable about their vehicles, and paid personal attention to my buying experience. I definitely felt that they were not trying to get one over on me and charge me more money than agreed. I would definitely recommend this dealership for your vehicle purchases. More
by RRLF4
Employees Worked With
Mark Gray, Carl Kovach, Kaydene Tyrrell, Austin Penman
