Firkins Chrysler Jeep Dodge Ram

Outstanding! The Firkins family treats you as such. They take the time to really hear you and get to know your situation. Jenna connected us with sales consultant The Firkins family treats you as such. They take the time to really hear you and get to know your situation. Jenna connected us with sales consultant Don Devine who was a huge help. He genuinely cared about our situation and was able to work with Rick and the team to find us the perfect vehicle for our needs. We never felt pressured and really appreciate the way Don and Rick handled the process. The finance office was a breeze and very informative. Christine customized a package of extras that made us feel completely secure as a family. Definitely worth the peace of mind. I really can't say enough about Firkins. I will definitely be back and recommend them to anyone that wants to be treated right. More

Fixed everything I asked for The only concern I have is they replaced a switch that wasn’t the same from factory i can’t manually shift my truck now The only concern I have is they replaced a switch that wasn’t the same from factory i can’t manually shift my truck now More

Ira & Craig are awesome! Great buying experiencIra Marly Ira & Craig did an amazing deal! Used my Kbb.com cash now offer for trade with no question. In and out within a few Great buying experiencIra Marly Ira & Craig did an amazing deal! Used my Kbb.com cash now offer for trade with no question. In and out within a few hours! More

Great Everyone was so nice and helpful and especially respectful of you as a customer. It was a great shopping experience. Everyone was very knowledgeable o Everyone was so nice and helpful and especially respectful of you as a customer. It was a great shopping experience. Everyone was very knowledgeable of their respective areas of expertise. More

Quick and Complete I came in for an oil change and they checked to see that I needed a tire rotation and looked to see if my computer was due for any updates. I came in for an oil change and they checked to see that I needed a tire rotation and looked to see if my computer was due for any updates. More

All additional requests failed Went in for oil, tires, windshield and paint chips, after 7 days picked up with just oil and tires completed. I now have to take time to to reschedule Went in for oil, tires, windshield and paint chips, after 7 days picked up with just oil and tires completed. I now have to take time to to reschedule work and be without the vehicle. More

Service is not willing to go the extra mile to make a customer satisfied with a product that he bought there I feel like I was misled and lied to and several is not willing to go the extra mile to make a customer satisfied with a product that he bought there I feel like I was misled and lied to and several occasions and they try to brush it off and want to pawn it off onto another dealership More

Recall I was there for a recall. Personnel were friendly and efficient. The wait was easy and comfortable. I would highly recommend this is service departme I was there for a recall. Personnel were friendly and efficient. The wait was easy and comfortable. I would highly recommend this is service department! More

There when you need them most! I had an engine trouble light come on on my jeep renegade and was of course concerned so I called Joe Murray my usual service advisor at Firkins. Jo I had an engine trouble light come on on my jeep renegade and was of course concerned so I called Joe Murray my usual service advisor at Firkins. Joe had me bring it in an hour later and an hour and a half later it was fixed and I was out the door. That kind of service doesn’t happen everywhere. I was very pleased as I have a been in the past as well. I highly recommend Firkins to anyone looking to service their Chrysler product. More

Professional We are always greeted with an interest into our reason for being there, and the work performed is done in a professional and timely manner. The bagels We are always greeted with an interest into our reason for being there, and the work performed is done in a professional and timely manner. The bagels and doughnuts are only icing on the cake! Joseph Murray has been our adviser with 3 cars now. More