Firkins Chrysler Jeep Dodge Ram

great experience great experience, from sales to finance. Good selection, fair prices. in and out in a short period of time. Brett, Kevin and Jeff great to work with. great experience, from sales to finance. Good selection, fair prices. in and out in a short period of time. Brett, Kevin and Jeff great to work with. More

Great service We brought two vehicles 2017 Chrysler 300S and 2006 Dodge Grand Caravan (original owners) For both oil changes and new rear brakes on Dodge. It took We brought two vehicles 2017 Chrysler 300S and 2006 Dodge Grand Caravan (original owners) For both oil changes and new rear brakes on Dodge. It took less than 2 1/2 hours and $500+ (Ouch!) Joe Murray the service rep always does great job and we feel is honest on need. He is why we go to Firkins. More

Smooth Operation Professional, efficient, courteous, clean areas. Made an appointment online, went in, was met promptly and had my service completed quickly - no muss Professional, efficient, courteous, clean areas. Made an appointment online, went in, was met promptly and had my service completed quickly - no muss, no fuss. Recommended. More

To much time The service was awesome! I got there at 8:08. I had an oil change and tire rotation it took until after 10:00 to get it done. The service was awesome! I got there at 8:08. I had an oil change and tire rotation it took until after 10:00 to get it done. More

Great experience in the dealership Great experience at the dealership. Answered all my questions I had. Helped me out by showing all the features the car had. Gave me the good prices. Great experience at the dealership. Answered all my questions I had. Helped me out by showing all the features the car had. Gave me the good prices. More

Customer oriented crew I came looking for an affordable car and came out with a beautiful Jeep Cherokee. Very knowledgeable staff understood my wishes and needs and worked o I came looking for an affordable car and came out with a beautiful Jeep Cherokee. Very knowledgeable staff understood my wishes and needs and worked out a payment option that suited my budget. Angie Linzy helped me close the deal the very same day. She was very friendly and had great customer service attitude. The only disappointment was that the car came with less than half tank of gas. More

A productive visit The dealership was very responsive and fixed my issue in good time. The price was about what I expected. I was disappointed that they did not wash my The dealership was very responsive and fixed my issue in good time. The price was about what I expected. I was disappointed that they did not wash my car and vacuum out the inside as the other dealerships I've gone to in Ct and Rhode Island did. More

I started having transmisson problems. They fixed it. My aging but beloved 2006 convertible was having possibly 'killer' expensive transmission problems. They diagnosed the cost of EVERY problem facing th My aging but beloved 2006 convertible was having possibly 'killer' expensive transmission problems. They diagnosed the cost of EVERY problem facing the car, and could fix the trans for an accepable price. (Everything else was doable by me. ) I looked at the you tube do it yourself for the tran, and was not willing to do it at home without a lift for the savings (plus I would not be as expert at recognizing unanticipated tran problems that had not showed up on the diagnostic. All is well, and my lovely convertible is back! More

My experience Liked the vehicle. Felt a little rushed to finish everything. Had to come back the next day to get items not received. No gas in the car when I lef Liked the vehicle. Felt a little rushed to finish everything. Had to come back the next day to get items not received. No gas in the car when I left. Detailing on the outside was not done correctly. Don't feel the best financing available was offered. Staff was nice. Manager Kevin helped close the deal with a couple of added perks. He was very friendly and had great customer service. Overall, ok experience. More

Another hassel After speaking with manager about previous visits I was informed Id be receiving wash& detail free with my next service. When booking the teller told After speaking with manager about previous visits I was informed Id be receiving wash& detail free with my next service. When booking the teller told me to mention it upon arrival instead of having it scheduled for me. When arrived asked my service man if he was manager said no. Mentioned to him the details. He continued questioning in disbelief. There was NO note on my profile as manager stated, unless dude didnt even look. Offered to still do it after, which I refused due to time it took just getting checked in. I have a schedule to maintain as well and waiting around for so many uncertainties every time I come here is not an option for my work. Wish I could get a straight answer and easy process once while coming here. If I knew this is how the service team was ran, I would of skipped the additional warrenties and do the oil changes myself. More