Firkins Chrysler Jeep Dodge Ram

Maintenance and body work Great experience with very professional people. Kept me in the loop throughout it all and answered any questions I had and solved any issues that cam Great experience with very professional people. Kept me in the loop throughout it all and answered any questions I had and solved any issues that came up! More

Firkins knows how to treat their customers! From the moment you pull in for service, you are greeted by a smiling face. Firkins has a process when it comes to auto repair and they pull it off g From the moment you pull in for service, you are greeted by a smiling face. Firkins has a process when it comes to auto repair and they pull it off gracefully with employees getting your car prepped to be driven by their staff to the waiting area always filled with breakfast items (I'm an early morning girl). Firkins is my go to place; they get the job done....and sometimes they go above and beyond! More

service I was looking to buy new tires for my Ram, I looked around for prices. Then I called Firkins to get their price. I'm glad that I called they had tires I was looking to buy new tires for my Ram, I looked around for prices. Then I called Firkins to get their price. I'm glad that I called they had tires on sale and front end alinigments on sale also. I ended up saving a lot of money. I made an appointment for 7:00 am when I arrived at service I was greeted with good morning Mr. Nelson we are all ready for you. I couldn't believe that they who I was and was greeted by Ron Deatley. Thanks for being such a friendly service department. Thanks again Ed Nelson More

Good experience Brought jeep for recall. Done in less than an hour. Recall was air bag inflator. Didnt try to sell me any orher service.much appreciated Brought jeep for recall. Done in less than an hour. Recall was air bag inflator. Didnt try to sell me any orher service.much appreciated More

Great experience this time I went in for a headlight bulb replacement. Unfortunately, there were two open recalls and they needed to keep my Jeep. They gave me a loaner. Custome I went in for a headlight bulb replacement. Unfortunately, there were two open recalls and they needed to keep my Jeep. They gave me a loaner. Customer service was excellent. I was very hesitant to take my Jeep in to the service department in the first place due to my first experience with them. The first time I went in for a service, I had purchased a service warranty when I purchased my Jeep in Jacksonville and Firkin’s would not honor it. They kept me and my infant in the waiting room for an hour and did nothing. So I left very unhappy. More

Nice and very helpful and knowledgeable Joe Murray was very helpful as he always is. He got me in for service on the same day I called hime on the phone. The service was quick and Joe was Joe Murray was very helpful as he always is. He got me in for service on the same day I called hime on the phone. The service was quick and Joe was very pleasant. More

great i was able to get my vehicle in the same day requested. they had parts on hand and where able to get it back to me in a few hrs i was able to get my vehicle in the same day requested. they had parts on hand and where able to get it back to me in a few hrs More

Service My experience was excellent and exceeded my expectations. The service was outstanding. I would recommend this dealership to anyone interested in havin My experience was excellent and exceeded my expectations. The service was outstanding. I would recommend this dealership to anyone interested in having their vehicle serviced More

Excellent service experience from our greeting of our service consultant, Joseph Murray is the best, to the delivery or our vehicle. My Five Star Service choice!! from our greeting of our service consultant, Joseph Murray is the best, to the delivery or our vehicle. My Five Star Service choice!! More

Diagnosis made and repaired Mechanical failure light came on. Went to my dealer. Checked and fixed in 2 hours. Relatively pleasant waiting area. Very high labor rate for service. Mechanical failure light came on. Went to my dealer. Checked and fixed in 2 hours. Relatively pleasant waiting area. Very high labor rate for service. Maybe you get what you pay for! More