Firkins Chrysler Jeep Dodge Ram

Expected a hassle and received outstanding service. Week old Ram Rebel had driver side door trim falling off. Called a dealer in Brandon and told was told "can come in and we will TRY and help me out . Week old Ram Rebel had driver side door trim falling off. Called a dealer in Brandon and told was told "can come in and we will TRY and help me out ...but we are busy". Called Firkin and spoke to Joe M. " bring it down and we will take care if it." Showed up, he looked at it, ordered and and installed 2 days later. I expected a hassle because I bought the car from another dealership. How treated ne fair and as if I bought the truck from them. Great service and great work. More

Customer service of service department Awesome service! Joe kept me well informed but did not over alert me with the situation every day. He does a wonderful job working around my schedule Awesome service! Joe kept me well informed but did not over alert me with the situation every day. He does a wonderful job working around my schedule which makes the experience above average and will make me come back! Thanks joe! More

Excellent Service I was in and out with no issues and no unnecessary up charges either. I bought a car to save time not to waste it at a dealership so special shout ou I was in and out with no issues and no unnecessary up charges either. I bought a car to save time not to waste it at a dealership so special shout out to Ron (Cheverly, MD) for keeping me rolling down the road -Ben More

Joe Murry and why do you need 5 words here ? I started out with Joe Murray when I first got the jeep and he has been a pleasure to work with. i won't ask for anyone else. I started out with Joe Murray when I first got the jeep and he has been a pleasure to work with. i won't ask for anyone else. More

Great! They always take excellent care of me and of course my Dodge 1500 diesel truck. Always on time and always keep me informed when they are servicing my They always take excellent care of me and of course my Dodge 1500 diesel truck. Always on time and always keep me informed when they are servicing my truck. More

Exceptional service The entire staff at Firkins is outstanding. Costumer service is # 1 with them. I brought my car in for Diogenes, and from the start everyone was so The entire staff at Firkins is outstanding. Costumer service is # 1 with them. I brought my car in for Diogenes, and from the start everyone was so helpful, Ron, the Service tech was very personal with my problem with the car. The Car tech David was very knowledgeable and make my repairs to may car. The parts Manager Craig, was helpful in location parts for my car. The entire experience was good! I would recommend everyone to go there. Also, I have bought a Dodge Journey there and the sales team was great. More

Recall My car was up as a recall for parts replacement. I don't know what else to say about what all you all expect me to say. My car was up as a recall for parts replacement. I don't know what else to say about what all you all expect me to say. More

Great experience Best place to buy a new or used vehicle, great service department, affordable parts. Great location, friendly staff, knowledgeable management team all Best place to buy a new or used vehicle, great service department, affordable parts. Great location, friendly staff, knowledgeable management team all made my experience truly exceptional. More

Enjoy the ride My new car purchase experience was very friendly and a win win for the dealer, lender, plus most of all, me. My salesperson Corey Fannin was knowledge My new car purchase experience was very friendly and a win win for the dealer, lender, plus most of all, me. My salesperson Corey Fannin was knowledgeable and eager to assist with all questions that i presented to him. Thanks to you all who made my new car buying experience, a great one. More