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First Auto Connection

Houston, TX

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13 Reviews

9120 Southwest Freeway

Houston, TX

77074

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13 Reviews of First Auto Connection

March 08, 2014

Horrible experience. We paid deposit for the truck, then we asked them to get us the programmer necessary for the vehicle due to the catalytic converter being removed and we need the programmer to have the More

by John12335454
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike, Jimmy Duong
Sep 19, 2014 -

First Auto Connection responded

Dear John, Thank you for taking the time to provide feedback regarding your experience here at First Auto Connection. Since your review was posted we have made significant changes to our business and staff. We are Under New Management and Staff Members. We are asking if you will give us the opportunity to make this up to you in the future if you are in the market for another vehicle. Please contact me directly and I can assure you that we will provide a positive experience. Happy Motoring, Jimmy Duong Internet Sales Manager 713-981-5000

October 02, 2013

I have been looking for a hummer for a while and I ran across one First Auto had so I called they answered me right away, answered all my questions and made the sale very easy I never though I would say t More

by jakieclide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NINO
Sep 19, 2014 -

First Auto Connection responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at First Auto Connection in Houston, TX. We wish you safe travels in your new (make/model) and look forward to seeing you again soon! Happy Motoring, Jimmy Duong Internet Sales Manager

June 25, 2013

I purchased a 2012 Dodge Durango R/T from this dealership or a subsidiary of this dealership (First Auto Connection). I am however satisfied with my Durango, Prior to the deal being done I was promised the s More

by sstodola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nino- Sales Manager (Used Cars), Skip- General Manager
Sep 19, 2014 -

First Auto Connection responded

Dear sstodola, Thank you for taking the time to provide feedback regarding your experience here at First Auto Connection. Since your review was posted we have made significant changes to our business and staff. We are Under New Managerment and Staff Members. We are asking if you will give us the opportunity to make this up to you for service needs, or when you are in the market for a new car. Please contact me directly and I can assure you that we will provide a positive experience. Happy Motoring, Jimmy Duong Internet Sales Manager 713-981-5000

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