First Chrysler Dodge Jeep Ram - Service Center

2014 Grand Cherokee airbag light on My wife’s airbag light came on Thanksgiving weekend and stayed on. We really did not want to drive the car for safety reasons so I said hopefully we c My wife’s airbag light came on Thanksgiving weekend and stayed on. We really did not want to drive the car for safety reasons so I said hopefully we can get it in early the next week. We went on First CDJR website on Sunday 11/25 and were able to schedule an appointment for Monday 11/26 at 8:30 a.m. We dropped the car off Sunday night and it was fixed the next day around noon. Very happy with the quick response and price. More

First maintence visit. It was my first visit for maintenance at First Chrysler. It was amazing. I had to bring my 2 year old grandchild. Everyone was wonderful to both It was my first visit for maintenance at First Chrysler. It was amazing. I had to bring my 2 year old grandchild. Everyone was wonderful to both of us. They began on time and it took exactly the amount of time ithat was estimated. We will be back!!! More

Fabulous service staff Took my 2018 Ford Explorer in for its first service which included tire inflation and rotation, oil change and they topped off all fluids. Katie took Took my 2018 Ford Explorer in for its first service which included tire inflation and rotation, oil change and they topped off all fluids. Katie took care of me.. she was courteous, friendly and thorough in her explanation of the service that was done on my truck. Not at all surprised by the way I was treated because I leased my truck from the First Ford in Fall River, MA who are a first class dealership. Wonderful experience and highly recommended. C.Decuir More

Hannah Stoddard: very disrespectful Everyone @ First Chrysler Dodge Jeep Ram was Wonderfu! All but one: Hannah... this young lady was rude right from the beginning. I truly dont underst Everyone @ First Chrysler Dodge Jeep Ram was Wonderfu! All but one: Hannah... this young lady was rude right from the beginning. I truly dont understand how she is in customer service. I'm in customer service & would ever treat the customer how I was treated.. I sat & listened to the staff speak with customers: with respect! Not Hannah. I'm sorry to be harsh but her behavior was unacceptable! More

Service I went in for several things on my vehicle, I was Told 2-2.5 hours and that’s exactly how long it took. No complaints so far! Everything seems great! I went in for several things on my vehicle, I was Told 2-2.5 hours and that’s exactly how long it took. No complaints so far! Everything seems great! More

Routine Service Service department was excellent, car was ready before the time stated and cliff at the desk explained the service program to me. Definitely a great e Service department was excellent, car was ready before the time stated and cliff at the desk explained the service program to me. Definitely a great experience compared to my last horrible visit with the last dealership. Thanks for the quick and friendly service! More

Maintenance Service at this dealership is excellent. Amanda is personable and efficient. Appointments are easy to make and I know my car is cared for appropriate Service at this dealership is excellent. Amanda is personable and efficient. Appointments are easy to make and I know my car is cared for appropriately. More

Wost service ever. I went to check my truck and I ended up spending a whole week, and is still not done yet, can you imagine how much they gonna charge me. I went to check my truck and I ended up spending a whole week, and is still not done yet, can you imagine how much they gonna charge me. More

Amazing service fast friendly and efficient I cannot remember her name that she had long black hair she was awesome she helps me to get my airbags fixed for my recall quick inefficiently she was I cannot remember her name that she had long black hair she was awesome she helps me to get my airbags fixed for my recall quick inefficiently she was such a sweetheart I recommend her to anyone I wish I could remember her name More