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First National Fleet & Lease

Seattle, WA

Overview
Employees
Reviews
Vehicles
4.2
360 Reviews
Selling vehicles since 2005, we at First National Fleet and Lease sell vehicles with integrity and a simple philosophy... to treat our customers just like we want to be treated. We make it our mission to be the absolute best in all we do because Excellence Has No Competition. Since everyone is treated like they are a member of our family, the ownership here has built a foundation of thousands of happy customers to ensure our continued success. THANK YOU for taking the time to look at our little corner of the web and we hope to hear from you soon! We pride ourselves in going the extra mile to make the buying experience easy and enjoyable. Are you located out of town? We specialize is selling vehicles to out of area customers, we have sold and shipped vehicles all over the US and internationally as well. Great Selection! Because we have an enormous inventory of great vehicles you can be confident that you will find your next vehicle here, nearly 200 vehicles are sold by our dealership every month! If we don't have what you want, we can locate the perfect vehicle for you. That way you can enjoy your time doing what you love to do instead of wasting your time and getting abused at the competition. HUGE Service Department! Service with a Smile from all of our staff in our facility that's nearly as long as a city block! We service what we sell including all makes and models including BMW, Mercedes, Land Rover, Jaguar, Volvo, Lexus, INFINITI, and more! No job is too big or too small for us to handle with ease. Best of all, we take care of our customers after the sale. It's just that simple, we treat our customers like they are members of our family.
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12800 Aurora Ave N

Seattle, WA

98133

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Showing 360 reviews

January 26, 2021

This car lot will jump through hoops for a customer! I have low credit and because of low credit other car lots wants to point you towards a car that you really didn't have any interest in. I walked in he More

by Mike
Recommend Dealer
Yes
Employees Worked With
Katim Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2021 -

First National Fleet & Lease responded

Mike, we do our best to help people with all credit circumstances get the car they want and I am really happy to hear we came through on your purchase! Thank you for your business and congrats on your new vehicle! Please don't hesitate to call us at 2065251800 if there is anything more we can do for you with moving forward! Thanks Ahmed Zeghmi GSM

Feb 01, 2021 -

Mike responded

Well it's been 2 weeks and I went to use the windshield washer for the first time and they don't work. When I use the rear it squirt from inside the car under the steering wheel, and when I use the front nothing happens... Do you guys have a mechanic or someone that can look at it? That would be awesome!

Feb 08, 2021 -

First National Fleet & Lease responded

Mike, sorry for the late response, I just saw this. Please reach out to me at 2065251800 and we can get this squared away for you. It sounds like it might be a blown fuse or the hose for the windshield washer got disconnected somehow. I look forward to hearing from you. Thanks Ahmed Zeghmi GSM

Feb 16, 2021 -

Mike responded

SWEET! I spoke with Farah Issa at the Tacoma office where I got my suv from and she said she will get it fixed asap! AND she is giving me a loaner vehicle till it's done! Either she likes me or its great customer service!!! I recommend this car lot! Tell them Mike sent you, not that it will help any, I'm sure it's just their great customer service. 🤣👍👍👍 Farah Issa, Tacoma WA

January 25, 2021

Excellent staff very knowledgeable and good teamwork to keep the process moving forward. I strongly recommend to anyone bad credit or good credit. Thank you More

by mb77111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliot and Shane
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Feb 01, 2021 -

First National Fleet & Lease responded

mb77111, thank you for your business and thank you for taking the time to share your great feedback! Please don't hesitate to call us at 2065251800 if there is anything more we can do for you with moving forward! Thanks Ahmed Zeghmi GSM

January 20, 2021

These guys were extremely helpful in everything we did and answered all of our questions and gave us some of the best service ever received More

by Pacifique300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katim Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Recabarren
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Jan 21, 2021 -

First National Fleet & Lease responded

Pacifique300, thank you for your support and congrats on your new vehicle! Please don't hesitate to call us at 2065251800 if there is anything we can help you with moving forward! Thanks! Ahmed Zeghmi GSM

January 19, 2021

Very friendly and willing to work with you. Overall a very pleasant buying experience. Would recommend this dealership. Leah was my salesman and did a very good job. More

by jbskolnik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Recabarren
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Jan 21, 2021 -

First National Fleet & Lease responded

Jbskolnik, thank you so much for your business and taking the time to share your great feedback! Please don't hesitate to call us at 2065251800 if there is anything we can help you with moving forward! Thanks! Ahmed Zeghmi GSM

January 18, 2021

We left feeling like we got screwed. The website prices are in cash only not really disclosed. The prices for financing are a different ballgame. They play games with your interest rate. They start out a l More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo Recabarren
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Jan 22, 2021 -

First National Fleet & Lease responded

Joe, I am really sorry you feel this way. You seemed really happy when you were making your purchase. It is never our intention to have our customers feel badly after their purchase, we strive to provide our customers with a transparent and enjoyable buying experience with us and it appears we fell short in this case. We reached out to you to provide an explanation and see what we can do to rectify this situation but haven't yet heard back from you. Again, please give us the opportunity to make things right, our goal is to earn your long term customer satisfaction. I look forward to hearing back from you. Thanks Ahmed Zeghmi GSM

January 11, 2021

Purchased a car while traveling in a different state. Paul and the whole crew worked to follow up consistently and make the process smooth and easy. Great service! More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wilbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katim Ali
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Jan 11, 2021 -

First National Fleet & Lease responded

Matt, thank you for trusting us in your out of state vehicle purchase! We understand that can be a daunting experience but I am glad to hear you had a great experience! Please don't hesitate to reach out at 2065251800 if there is anything further we can help you with! Thanks! Ahmed Zeghmi GSM

January 05, 2021

I worked with John Yang on my lease buyout and purchase and he was fantastic. Took great care of me from start to finish and I’d recommend him and his team for any purchase, lease, or refi to any of my fri More

by Raystencel29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yang
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Jan 07, 2021 -

First National Fleet & Lease responded

Ray, congrats on your new vehicle and thank you for sharing your great feedback! Please don't hesitate to reach out at 2065251800 if there is anything further we can help you with! Thanks! Ahmed Zeghmi GSM

December 29, 2020

Very helpful. Quick. Friendly. Worked their magic and got me into a newer and better car than what I had! Thank you guys so much. More

by Clarascanland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wilbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katim Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Hendricksen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Mulliner, Carlos Fernandez, Kishan Nelson, Gokul Kumar, Jonas Tess, Leo Recabarren
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Jan 07, 2021 -

First National Fleet & Lease responded

Clarascanland, thank you for taking the time to share you great experience! Please don't hesitate to reach out at 2065251800 if there is anything further we can help you with! Thanks! Ahmed Zeghmi GSM

December 27, 2020

Thank you all for trying to take care of the problem to bad it could not be resolved,my suggestion would be to fix the problem before you try sewing the car thank you More

by scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wilbur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katim Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2021 -

First National Fleet & Lease responded

Scott, thank you for giving us the opportunity to work with you. We try to do our best for our customers, unfortunately in this case it didn't work out but I am glad your experience went well. If there is anything we can help you with moving forward, please don't hesitate to call us at 2065251800. Thanks! Ahmed Zeghmi GSM

December 27, 2020

Exceptional service.The price was fair,they helped me Exceptional service. The price was fair,they helped me get interest rate lower then I was expecting. The car was clean ready for test drive,upon arr More

by Train guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wilbur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Fernandez
Report | Print
Jan 04, 2021 -

First National Fleet & Lease responded

Train guy, thank you for taking the time to share your great feedback! If there is anything we can help you with moving forward, please don't hesitate to call us at 2065251800. Thanks! Ahmed Zeghmi GSM

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