I had been looking at the Kia Soul for several weeks. I went on the internet to research the Kia and to research dealers in my area. My experience with one dealer (not Bay) was very unsatisfactory as in three visits I was given three prices on the same car.The first visit the Kia was $21,000, the second visit the Kia was $17,000and the last offer was $19,000. This was all on the same Kia Soul.
Being somewhat discouraged and still wanting the Kia Soul,I continued to look at dealers. I checked Bay Kia on the internet and saw that it was the highest rating with the Better Business Bureau. From there, I made an appointment with a salesman. When I arrived at the dealer, there were very friendly people to greet me. They allowed me to vent about my dealings with the other Kia dealership. I then explained what I wanted, Kia Soul, and what I wanted on the Soul. They checked their records and there was one that was to be delivered later that day. When I was approached about the "deal" I could not believe my ears. The deal was less than the prior offer from the other dealer. Being the skeptic that I am,(the offer seemed too good to be true) I asked about the deal. The response was that they wanted me to have a good experience with Kia.
I do not know of any other time that I have left a dealership feeling good about a deal that I had made. (The first car I bought when I was 16, and I hope this will be the last car I have to buy ((I am old now), but I feel I was treated right. From the Manager, the salesman, (Brian Foley), to the business manager, I was treated with respect. I will certainly go there if I ever decide to get another car, and I will and do recommend this dealer to my friends.
Thank you Bay Kia! :)