First Team Toyota

I nothing positive to say about the service technicians at this location Every single time I have brought my vehicle in for service, I have to return because of their incompetence. My washer fluid is bone at this location Every single time I have brought my vehicle in for service, I have to return because of their incompetence. My washer fluid is bone dry, my tire pressure is different in each tire, and the cabin filter was not changed even though it was requested. 1 positive I can add to the service department, is the advisors. Unfortunately, they don't know that their techs make them look bad. More

Fantastic deals; beat all local dealer prices and no one even wanted to try to compete. Outstanding service! Got personal cell numbers for fantastic communications. Alberto did a fantastic job to help me even wanted to try to compete. Outstanding service! Got personal cell numbers for fantastic communications. Alberto did a fantastic job to help me find the perfect Tacoma! Can't recomend enough! More

Worst dealership. Buy an 80k vehicle. Have 2 warranty concerns at less than 7k miles. Ask for a loaner and told you will have to pay for it. I am under factory warrant Buy an 80k vehicle. Have 2 warranty concerns at less than 7k miles. Ask for a loaner and told you will have to pay for it. I am under factory warranty with Toyota. It does not matter what location it is purchased from. No one will return phone calls. Poor customer service. More

Buyer beware unless you don’t mind poor service and not receiving return calls. Worst customer service in all my years! receiving return calls. Worst customer service in all my years! More

First Team Toyota is the company you keep—for life. No, they’re not intrusive. They just care. Our sales associate, Oscar Smalls, has experience in, and strong knowledge of, various aspects of the auto No, they’re not intrusive. They just care. Our sales associate, Oscar Smalls, has experience in, and strong knowledge of, various aspects of the automotive industry. That's why we think he's top-notch! . Oscar didn’t know he was going to have a big challenge recently with customers unused to the innovative technology in today's cars. Why? Because he approaches every customer and every related situation with his refreshingly big smile, enthusiasm, and great expertise. He likes his job. In turn, we feel as if we’re with a sales associate who really knows cars, loves interacting with people, and is dedicated to excellent customer service. Thanks to Oscar, we were quickly able to choose the Camry of our dreams. We bought a Camry SE! Then he patiently answered our questions about the car's distinctive features and Apple CarPlay apps, for example, after doing setup. He also said we could call or text him anytime (which we've tested). Oscar Smalls delivers. He’s GREAT! More

Monte Sanford was a tremendous help to me by explaining and demonstrating how to unlock the "kiddie lock" feature on the rear passenger doors of my 2018 Toyota Corolla. I was ready to drop the car off for and demonstrating how to unlock the "kiddie lock" feature on the rear passenger doors of my 2018 Toyota Corolla. I was ready to drop the car off for "Early Bird" service and be without my vehicle for several days...he came out and showed me how to solve the problem and I was back on the road in 15 minutes!! That is great teamwork between sales and service! Thank you Monte!!! More

Thanks so much Miranda for keeping me informed and my vehicle. Great service! Keep up the great costumer service. vehicle. Great service! Keep up the great costumer service. More

Thank you Miranda for being so kind and helpful. You have the best attitude! Thank you for taking such good care of my vehicles. Thank you Misty You have the best attitude! Thank you for taking such good care of my vehicles. Thank you Misty More

If l could give a lower rating l would. It took a day and a half to diagnose a problem after l told them what the issue was at drop off. They gave a $3400 estimate to replace the torque con It took a day and a half to diagnose a problem after l told them what the issue was at drop off. They gave a $3400 estimate to replace the torque converter. This issue should fall under the life time drive train warranty. They submitted the claim and a week later and still haven’t heard a peep from the service department. Took the truck home and changed the transmission fluid which by the way they claim is life time transmission fluid. Fixed the problem for 70 bucks. Definitely won’t be purchasing anymore vehicles from first team just based on the service department. More

Outstanding service! David Reese provided the best service I have ever experienced. I would consider him as a valuable asset for First Team Toyota. He truly knows how to David Reese provided the best service I have ever experienced. I would consider him as a valuable asset for First Team Toyota. He truly knows how to treat a customer so they will want to keep coming back. More