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First Team Toyota

Chesapeake, VA

3.2
73 Reviews
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3400 Western Branch Blvd.

Chesapeake, VA

23321

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Showing 73 reviews

July 13, 2025

Fantastic deals; beat all local dealer prices and no one even wanted to try to compete. Outstanding service! Got personal cell numbers for fantastic communications. Alberto did a fantastic job to help me More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Sales, Nick and Derick General managers
May 02, 2025

Worst dealership. Buy an 80k vehicle. Have 2 warranty concerns at less than 7k miles. Ask for a loaner and told you will have to pay for it. I am under factory warrant More

by outten3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick service manager Nick general manager
October 31, 2024

Buyer beware unless you don’t mind poor service and not receiving return calls. Worst customer service in all my years! More

by eniece62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Muckgallager, Miranda, David
September 25, 2024

First Team Toyota is the company you keep—for life. No, they’re not intrusive. They just care. Our sales associate, Oscar Smalls, has experience in, and strong knowledge of, various aspects of the auto More

by H. DuVall
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar Smalls
July 25, 2024

Monte Sanford was a tremendous help to me by explaining and demonstrating how to unlock the "kiddie lock" feature on the rear passenger doors of my 2018 Toyota Corolla. I was ready to drop the car off for More

by adonnal
Recommend Dealer
Yes
Employees Worked With
Monte Sanford
May 06, 2024

Thanks so much Miranda for keeping me informed and my vehicle. Great service! Keep up the great costumer service. More

by sbyrd1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
April 30, 2024

Thank you Miranda for being so kind and helpful. You have the best attitude! Thank you for taking such good care of my vehicles. Thank you Misty More

by Denthyg09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Godfrey
March 06, 2024

If l could give a lower rating l would. It took a day and a half to diagnose a problem after l told them what the issue was at drop off. They gave a $3400 estimate to replace the torque con More

by diggerrice01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Reese
February 28, 2024

Outstanding service! David Reese provided the best service I have ever experienced. I would consider him as a valuable asset for First Team Toyota. He truly knows how to More

by 2951shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Reese
February 21, 2024

The dealership was good and helped me get into my car. What I do not care for is the FORCED services when you try to use the free oil change for life program! It is ridiculous to pay a minimum of $55 to h More

by scot23503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager at First Team Toyota and First Team Subaru
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